Job Description

Education: Experience:

Education

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Secondary (high) school graduation certificate or equivalent experience

Tasks

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Address customers' complaints or concerns Answer inquiries and provide information to customers Arrange for billing for services Arrange for refunds and credits Explain the type and cost of services offered Issue receipts and other forms Maintain records and statistics Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services. Order office supplies and maintain inventory Perform general office duties Receive and log complaints Receive payments

Computer and technology knowledge

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Database software MS Excel MS Outlook MS Windows MS Word

Experience

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1 to less than 7 months

Financial benefits

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Group insurance benefits

Support for newcomers and refugees

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Assists with immediate settlement needs of newcomers and/or refugees (for example: housing, transportation, storage, childcare, winter clothing, etc.) Supports social and labour market integration of newcomers and/or refugees (for example: facilitating access to community resources, language training, skills training, etc.) Recruits newcomers and/or refugees who were displaced by a conflict or a natural disaster (for example: Ukraine, Afghanistan, etc.) Supports newcomers and/or refugees with foreign credential recognition Offers mentorship programs that pair newcomers and/or refugees with experienced employees Does not require Canadian work experience

Support for youths

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Offers on-the-job training tailored to youth Offers mentorship, coaching and/or networking opportunities for youth Duree de l'emploi: Permanent Langue de travail: Anglais * Heures de travail: 40 hours per week