Job Description

Work Term: Permanent Work Language: English Hours: 35 to 45 hours per week Education: Secondary (high) school graduation certificate Experience: 1 year to less than 2 years or equivalent experience

Tasks

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Address customers' complaints or concerns Answer inquiries and provide information to customers Arrange for billing for services Explain the type and cost of services offered Issue receipts and other forms Maintain records and statistics Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services. Perform general office duties Receive payments Answer clients' inquiries and provide information

Computer and technology knowledge

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Database software Internet MS Excel MS Outlook MS Windows MS Word Spreadsheet Protractor

Security and safety

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Criminal record check Driving record check (abstract)

Transportation/travel information

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Own transportation Valid driver's licence

Work conditions and physical capabilities

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Attention to detail Fast-paced environment Work under pressure Repetitive tasks Walking

Personal suitability

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Punctuality Client focus Efficient interpersonal skills Excellent oral communication Excellent written communication Organized Reliability Team player Initiative Ability to multitask Dependability Honesty Quick learner

Screening questions

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Are you authorized to work in Canada? Are you willing to relocate for this position? Do you have experience working in this field? Do you live near the job location?

Health benefits

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Dental plan Health care plan Vision care benefits

Financial benefits

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Group insurance benefits

Other benefits

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* Free parking available