Job Description

Company Description
With five locations across Toronto, Pizzeria Libretto has grown while staying true to its roots. Executive Chef Rocco Agostino leads with a passion for simple, honest food-honouring his Italian culinary heritage while celebrating Canada's rich local ingredients and community values. Our menus reflect a creative and forward-thinking take on Italian classics, blending tradition with innovation to deliver fresh, homegrown flavours in every dish.

As a Server, you are responsible for delivering exceptional food and beverage service, ensuring each guest enjoys a memorable dining experience through genuine hospitality and knowledgeable service. You will provide timely, accurate, and friendly service while maintaining the cleanliness and organization of your section and the restaurant as a whole.

• Servers will be expected to complete job duties as requested in a prompt and organized fashion, abiding by the standard checklist and quality specifications as provided by the Restaurant Manager or Floor Manager.
• Serve sections according to assignment
• Open/close the restaurant in accordance with opening/ closing procedures
• Have an excellent understanding of the POS system, its tools & our ordering policies; enter all orders ensuring accuracy
• Work as an indispensable member of a team; challenging supporting fellow teammates
• Have a working knowledge of the food, wine & cheese program
• Attend all product training and seminars (as required)
• Be prompt, on the floor and prepared to work at scheduled start time
• Be able to work in a standing position for long periods of time (up to 8 hours)
• Adhere to all core standards and always follow Steps of Service as listed in the Server Training Manual
• Put yourself in a position to exceed our guests expectations by creating memorable experiences
• Be familiar with and agree to company cash handling procedures
• Educate and guide guests through menu items and encourage different wine and food pairings to promote the ultimate dining experience
• Perform additional responsibilities, although not detailed, as requested by Manager
• Attends all scheduled employee meetings and brings suggestions for improvement
• Strategic thinking

Qualifications

• Prior knowledge and interest in Italian food and wine
• Preferred 2-3 years experience serving in a similar setting
• Smart Serve certification required
• Basic knowledge and understanding of wines, spirits and all alcoholic beverages
• Ability to work efficiently and consistently in a fast paced environment
• Proven ability to lead a team, be a motivational team player
• Have the ability to carry a weight/ physical workload of up to 40lbs
• Be able to work in standing position for long periods of time (up to 8 hours)
• Work in a standing position for long periods of time
• Excellent problem solving and customer service skills
• Strong interpersonal and verbal communication skills
• Strong sense of ethics, values
• Self-motivated and organized
• Energetic and enthusiastic
• Professional appearance

Additional Information
All job descriptions are subject to a periodic review. Other duties will be assigned by management occasionally. Changes will be discussed prior to or at the time of amendment.

Skills Required