Secondary (high) school graduation certificate
or equivalent experience
Work site environment
Noisy
Work setting
Restaurant
Cafeteria
Catering firm
Coffee shop
Tasks
Must be of legal age to mix and serve alcoholic beverages
Address customers\' complaints or concerns
Prepare and serve specialty food at customers\' tables
Present bills to customers and accept payment in cash, credit or debit cards, travellers cheques or room billings
Describe menu items including daily specials for customers
Enforce provincial/territorial liquor legislation and regulations
Advise on menu selections
Balance cash and record sales
Clear and clean tables, trays and chairs
Describe and advise on wine selection
Greet patrons, present menus, make recommendations and answer questions regarding food and beverages
Order and maintain inventory of wines and wine glassware
Serve food and beverages
Supervise other servers and bussing staff
Take orders and relay to kitchen and bar staff
Train staff
Assist clients/guests with special needs
Provide customer service
Supervision
1 to 2 people
Certificates, licences, memberships, and courses
Safe Food Handling certificate
Computer and technology knowledge
Electronic cash register
Point of sale system
Transportation/travel information
Own transportation
Own vehicle
Valid driver\'s licence
Public transportation is available
Work conditions and physical capabilities
Bending, crouching, kneeling
Fast-paced environment
Standing for extended periods
Work under pressure
Weight handling
Up to 9 kg (20 lbs)
Personal suitability
Client focus
Efficient interpersonal skills
Excellent oral communication
Flexibility
Initiative
Organized
Reliability
Team player
Experience
1 year to less than 2 years
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