Job Description

We are seeking friendly, dedicated, and reliable Servers to enhance our guests' dining experience. The ideal candidate is a team player with a positive attitude, excellent communication skills, and a genuine passion for hospitality. You will be responsible for providing timely, accurate, and courteous service, ensuring that every guest leaves the Piper Arms satisfied and eager to return.

Key Responsibilities

Greet guests warmly, present menus, and clearly explain daily specials and menu items. Take accurate food and beverage orders and enter them into the point-of-sale (POS) system promptly. Serve food and drinks in a timely and organized manner, ensuring order accuracy. Provide knowledgeable recommendations on food and drink pairings. Monitor guest needs and anticipate requests to ensure a seamless dining experience. Handle guest inquiries and complaints professionally and escalate issues to management when necessary. Process payments and maintain a balanced cash drawer. Collaborate effectively with bartenders, kitchen staff, and other servers to ensure smooth service. Maintain a clean, sanitized, and well-organized work and dining area, including side work and closing duties. Adhere to all food safety and sanitation regulations and company policies.

Qualifications & Requirements

Previous serving experience is preferred, but we are willing to train the right candidate with a strong work ethic. Must be of legal age to serve alcohol (as per local/state regulations). Exceptional customer service and interpersonal skills. Ability to multitask, prioritize, and remain calm and professional in a fast-paced environment. Strong verbal communication skills and a positive, can-do attitude. Basic math skills for handling cash and giving correct change. Ability to stand and walk for extended periods and lift up to 25 lbs. Flexible schedule, including availability to work nights, weekends, and holidays. Food Handler's Certification or ability to obtain one upon hire.

What We Offer

Competitive hourly wage plus tips. Flexible scheduling. A positive, supportive, and team-oriented work environment. Opportunities for professional development and growth within the company.
Job Types: Full-time, Part-time, Casual

Pay: From $17.25 per hour

Benefits:

Discounted or free food On-site parking Store discount
Work Location: In person