Job Description

Soluna was designed to be one of the go-to destinations for those looking to escape the norm while in the heart of the city. In the design and operation of our spaces, we bring a cohesive moment between the surrounding community and human experience.

Job Overview:

We are looking for dedicated and experienced Servers to join our team at Soluna, a premier fine dining restaurant. The ideal candidates will have a passion for hospitality, a deep understanding of fine dining service, and a commitment to delivering exceptional guest experiences. As a Server, you will play a crucial role in ensuring our guests enjoy a memorable dining experience through attentive and personalized service.

Key Responsibilities

Provide exceptional service to guests, anticipating their needs and ensuring a memorable dining experience from start to finish. Accurately take and relay food and beverage orders to the kitchen and bar, ensuring timely and precise delivery. Maintain an in-depth understanding of the menu, including ingredients, preparation methods, and presentation, to confidently answer guest questions and make recommendations. Offer knowledgeable recommendations and service for wine and other beverages, enhancing the dining experience. Ensure tables are properly set, clean, and orderly throughout service, promptly addressing any guest needs or concerns. Work closely with other servers, kitchen staff, and management to ensure seamless service and a cohesive dining experience. Promote daily specials, upsell menu items, and enhance the overall guest experience through thoughtful suggestions. Address and resolve any guest concerns or complaints with professionalism and courtesy, escalating to management when necessary. Adhere to all health and safety regulations, as well as company policies and procedures.

Knowledge:

Extensive knowledge of fine dining service standards and practices. Strong understanding of food and beverage pairings. Comprehensive knowledge of food, beverages, and fine dining etiquette. Familiarity with the Clover POS system is a bonus.

Skills:

Excellent communication and interpersonal skills. Strong attention to detail and commitment to delivering high-quality service. Problem-solving and conflict resolution abilities. Team collaboration and teamwork. Ability to maintain composure under pressure.

Abilities:

Ability to work in a fast-paced environment and handle high-pressure situations with grace. Flexibility to work evenings, weekends, and night shifts as required. A genuine love for hospitality and a commitment to providing exceptional guest experiences. Ability to bend, stand, and stoop for long periods of time, and work long hours in hot conditions.

Qualifications:

Minimum of 3 years of experience as a Server in a fine dining restaurant. SmartServe is required.
To apply for the Server position at Soluna, please submit your resume. We look forward to welcoming passionate and experienced professionals to our team.

Job Type: Casual

Pay: From $17.60 per hour

Benefits:

Discounted or free food Flexible schedule
Experience:

serving: 3 years (required) Clover - POS system: 1 year (required)
Language:

English (required)
Licence/Certification:

Smart Serve (required)
Work Location: In person