Job Description

Overview

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Looking for a day time server with availability for Sundays! The server is responsible for providing the Perfect Guest Experience (PGE) by ensuring the service of all food and beverage items to the guests in a prompt, efficient, friendly and courteous manner. They must also ensure the dining room, lounge, and patio are kept clean and presentable.

Responsibilities

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Duties and Responsibilities

Greeting the guests, informing them of promotions/specials, and taking their orders Following guidelines and keeping up to date with Boston Pizza standards such as: product knowledge, menu updates, promotions, etc. Entering guests orders onto a bill for the heart of house and bartenders to receive Pouring drinks for guests If the server is not of legal age to serve alcohol, they must ask a server who is of legal age to make the alcoholic drinks and serve the alcoholic drinks for them Making sure the guests have the proper cutlery, utensils, and condiments before their food arrives to the table Constantly monitoring the pass throughfor completed delivery orders (only delivering food when it is approved and packaged by the expeditor; assembling delivery food orders for guests if there is no expeditor on shift) Conducting a quality check to ensure the guests' expectations are met and exceeded Constantly observing tables by being visible and readily available to assist guests with any requests Busing the table as soon as the guests are finished by clearing plates, cutlery, condiments, etc. Clearing off and organizing dirty plates, bowls, cutlery, etc. in the scullery area Providing guests with their bills and finishing the transaction Handling and maintaining designated cashier float expectable shortage .05% or less Stocking and organizing dining room, lounge, and patio with necessary operating supplies Completing daily checklists, weekly cleaning lists, and other operational checklists Cleaning and maintenance of facility and equipment; paying special attention to dining room, lounge, and patio areas Following food safety regulations Working as a team with co-workers to achieve k-times, labor, waste, and food costs Delighting guests with friendly and caring service Handling guests' special requests and allergies with care Acknowledging and assisting with guest concerns with help from supervisors/managers Following all Canalta and Boston Pizza policies and procedures including: Confidentiality, Conditions of Employment, Respectful Workplace, Uniforms, etc. Adhering to Canalta and Boston Pizza operational standards Having a positive and professional demeanor while working In the absence of a bartender, servers must resume all duties and responsibilities of a bartender In the absence of a host/hostess, servers must resume all duties and responsibilities of a host/hostess In the absence of a scullery technician, servers must help with the cleanliness and maintenance of the dish pit Adhering to and demonstrating Canalta's core values in all attitudes and behaviors Openness & honesty are at the core of Canalta's values We are diligent and hard working We approach all that we do with passion and commitment We are candid, open and caring in all our communications We seek to understand and learn by being effective listeners We are proactive in identifying and pursuing opportunities We are innovative and creative in finding solutions to challenges We recognize and celebrate successes Drive the business in a way that keeps Canalta's mission and vision top of mind Mission: Delight guests in a way that creates loyalty Vision: Extraordinary restaurants achieving 100% brand standards, every time

Qualifications

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Boston Pizza was established over 50 years ago and is proud to be recognized as one of Canada's 50 Top Managed Companies for over 20 years in a row. We are committed to the development & growth of our team members, integrity, philanthropy and innovation. If you love working with people in a team environment and believe in exceeding the expectations of Guests daily, Boston Pizza is the place for you!

Min

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CAD $15.00/Hr.

Max

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CAD $15.00/Hr.