Job Description

Vaughan is a city on the move. With a downtown core rising from the ground - the Vaughan Metropolitan Centre containing a bustling subway, a state-of-the-art hospital that opened its doors in 2021 - the Cortellucci Vaughan Hospital, exciting projects that are transforming the community. Be a part of something amazing and build your career at the City of Vaughan.

The City of Vaughan is an equal opportunity employer serving one of the fastest-growing municipalities in Canada, we are an organization committed to diversity and inclusivity, providing a thriving work environment, excellent benefits, learning and growth opportunities and a place where collaboration and teamwork are fostered. As one of the , we continuously employ workplace best-practices - and they\'re getting noticed! Excellence demands brilliant personalities, visionary thinking and a passion for public service. Vaughan is your place to grow.

Position Overview

The Server provides friendly and responsive service to create an exceptional dining experience for all guests. Required follow all Provincial and Local food handling, and safety guidelines.

Responsibilities

• Welcome and greet guests. Engages with guests is a friendly manner.
• Responds to guests\' questions about food, beverages and other restaurant functions and

services.

• Learns and understands the menu, with the ability to make suggestions, including

knowing key ingredients relating to food allergies.

• Monitors and observes guests\' dining experience. Ensures guests are satisfied with the

food and service. Responds promptly and courteously to any requests.

• Takes food and beverage orders from guests, enter orders in our point-of-sale system to

relay orders to the kitchen and bar.

• Checks identification for age-restricted items, such as alcoholic beverages,
• Delivers food and beverages in a timely matter.
• Prepares final bill, presents checks to guests, collects payments, processes credit card

charges or makes change (if applicable).

• Thanks guests for their visit and invites them to return.
• Reconciles and balances cash register at close.
• Maintains clean and sanitary service areas.
• Assists with clearing and resetting tables.
• Performs other related tasks and projects as assigned, which are in accordance with job

responsibilities or necessary department and corporate objectives.

• Responsible for ensuring compliance with the Ontario Health and Safety Act and

Regulations and the Corporate Health & Safety policy and related procedures.

Qualifications and Experience

• Minimum of a Grade 10 education is required.

• Experience providing excellent customer service in a fast-paced environment is preferred.

• A positive attitude and ability to work well under pressure with bussers, cooks and other

staff.

• Able to perform high-quality work while unsupervised.

• Basic math skills with the ability to handle money accurately and operate a point-of-sale

system.

• Ability to work in a fast-paced work environment and deliver orders in a timely manner.

• Ability to communicate well with other restaurant staff and guests and maintain

personable and professional communication at all times.

• Strong conflict resolution skills.

• Ability to learn and use the tools and systems in the restaurant.

We thank all applicants for their interest; however, only those selected for an interview will be contacted. Please be advised, the City of Vaughan uses email to communicate with applicants for open job competitions.

The City of Vaughan is committed to diversity and inclusivity in employment and welcomes applications from qualified individuals of diverse backgrounds. The City of Vaughan is also committed to providing accommodations for people with disabilities. If you require an accommodation, we will work with you to meet your needs.

City of Vaughan