Job Description

Le Cordon Bleu Ottawa

Le Cordon Bleu Ottawa is a dynamic team dedicated to providing outstanding products and services in a business environment that promotes creativity and personal growth. Success is achieved and growth continues because of the enthusiastic commitment of each and every member of the team.

Le Cordon Bleu Ottawa is dedicated to preserving and passing on the mastery and appreciation of the culinary arts. For over 130 years our philosophy of achieving excellence through constant practice and reference has remained the same. Le Cordon Bleu fosters a unique multi-cultural, educational and entrepreneurial environment encouraging students and employees to strive for their best to achieve their goals.

Hours

Le Cordon Bleu Ottawa is looking to hire "Smart Serve" certified Waitstaff for the summer opening of the Terrace (July 23 to mid-September) and transitioning into the indoor fine dining reopening of Signatures Restaurant in the Fall 2025 following the seasonal closure of the patio.

Job Title: Server

Signatures Terrace will be open Friday and Saturday evenings from 5:00 pm to 10:00pm as of July 23rd, 2025, until it's weather dependent closure in mid-September. Following the closure of the Patio, Signatures Restaurant will open. The expected shift hours for the Waitstaff are 3:30pm to 10:30pm, with flexibility based on the activity levels of the restaurant.

Responsibilities:

Setup / Closing:

Front of house Mise-en-place - setting up, cleaning and proper storage of the patio furniture (chairs, tables, umbrellas, speakers, etc.)

Proper setting of the tables with glassware, placemats, cutlery, napkins

General restaurant activities, such as folding napkins, polishing glassware and cutlery to prepare for service

Service:

Greeting and seating of guests, including proper use of reservations platform

Advise customers and answer questions of the guests regarding food or drink options

Knowledge of menu and drink items

Awareness of potential guest allergens

Knowledge of wines and cocktails

Use of TouchBistro POS system to input food and beverage orders

Serves food and drink orders to the tables

Clearing tables for plates and glassware

Verification that all sales are properly input into the POS, following procedures for ordering, voiding or correcting items and other procedures of restaurant service

Billing out tables using POS system

Collaboration within the Front of House team to provide excellent customer service

Maintenance of a high standard of food safety hygiene

Interaction with Customers:

Upselling of food and drink to customers

Knowledge of Le Cordon Bleu Ottawa

Ability to discuss the School and Restaurant with the customers

Ability to describe the dishes being presented to the guests

Responsive to customer requests

Following proper processes for handling complaints / concerns brought up by the customers

Following of Le Cordon Bleu Ottawa presentation expectations and dress code

Performance of any other related duties restaurant operations

Qualifications:

Smart Serve Certification

Strong conversational skills

Experience in the service industry (bartending, serving, etc.)

Excellent customer service skills

Availability to work evenings and weekends

Benefits

Evening and weekend shifts

25% employee discount

$17.20 per hour pay with tips in addition

Professional training:

Front of House Service

Touch Bistro point of sale system

Potential to also work private events

Opportunities for career development within the restaurant

Other Information:

Soft restaurant opening: Wednesday, July 23rd

Formal restaurant opening: Friday, July 25th

Training would happen before opening

Closure of patio expected mid-September weather dependent

Opening of Signatures Restaurant following closure of patio

To apply, please send resume to Human Resources Ottawa at

HROttawa@cordonbleu.edu

before

July 15, 2025

Job Types: Part-time, Permanent

Pay: $17.20 per hour

Expected hours: 14 per week

Additional pay:

Tips
Benefits:

Company events On-site parking Store discount
Schedule:

4 hour shift 8 hour shift Every Weekend
Ability to commute/relocate:

Ottawa, ON K1N 6R4: reliably commute or plan to relocate before starting work (required)
Language:

English (required) French (preferred)
Work Location: In person

Application deadline: 2025-07-20
Expected start date: 2025-07-22