Job Description

Company Description

Fairmont Jasper Park Lodge is seeking passionate and adventurous individuals to join our incredible team here in the Canadian Rocky Mountains. Our hotel offers a wide variety of jobs in over thirty departments and is sure to have something that sparks your interest. We pride ourselves on the work/play lifestyle that working in Jasper National Park provides and we do our best to ensure your quality of life is elevated when working for us. If you have ever dreamed of working in Jasper, don\'t miss out on this opportunity.



As a Server with Fairmont Jasper Park Lodge, you will be an ambassador for the exceptional service and cuisine that are hallmarks of our dining experience. Your warm, personal attention and knowledge of our outstanding Food & Beverage offerings makes guests of our restaurants and lounges feel unique and valued.

What is in it for you:

• Subsidized staff accommodation provided on-site for full time status
• Competitive extended benefits package including medical, vision and dental for full time permanent status
• Employee Travel Program
• Comprehensive Wellness Platform
• Discounts on food & beverage/spa/golf
• Opportunity to develop your talent and grow within Fairmont Jasper Park Lodge and over 5,000 properties with Accor

What you will be doing:

Reporting to the F&B Manager, responsibilities and essential job functions include but are not limited to the following:

• Consistently offer professional, friendly and engaging service
• Follow departmental policies, procedures and service standards
• Assist guests regarding menu items in an informative and helpful way
• Project a pleasant and positive professional image to guests at all times
• Sell and up-sell menu and beverage items in a positive, professional manner
• Have full knowledge of all menu items, garnishes, contents and preparation methods
• Have full knowledge of beverage lists and promotions
• Deliver and present food items to guest tables
• Process guest checks in a timely and efficient manner
• Bus and re-set tables
• Perform opening, cleaning and closing duties
• Report any irregularities or comments from guests to supervisors and leadership
• Take initiative to rectify guest recoveries as per brand standards
• Follow all safety and sanitation policies when handling food and beverage
• Adhere to the hotel\xe2\x80\x99s vehicle handling and safety policies while driving hotel and guest vehicles
• Other duties as assigned

Qualifications

Your experience and skills include:

• 6 months a-la-carte serving experience required in the last 5 years
• Successful completion of Food and Beverage test required 80% or above.
• Pro Serve certification required
• Previous point of sale system experience an asset
• Excellent communication and organizational skills
• Strong interpersonal and problem solving abilities
• Highly responsible & reliable
• Ability to work well under pressure in a fast-paced environment
• Ability to work cohesively with fellow colleagues as part of a team with minimum supervision
• Ability to focus attention on guest needs, remaining calm and courteous at all times

Your team and working environment:

• Sitting - 0-1 hr/day
• Walking -6-10 hr/day
• Standing - 6-10 hr/day
• Bending/Reaching - 4-6 hr/day
• Pushing/pulling - 4-6 hr/day
• Physical Effort - required to lift up to 50 lbs
• Environmental Stress - busy atmosphere
• Fast-paced, upscale, luxury hotel
• Close proximity to Marmot Basin Ski Resort in winter and world-renowned hiking trails in summer
• Hospitality employees worldwide making this a great place to develop lifelong connections

Additional Information

Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

APPLY TODAY: You can find out more about life working at Fairmont Jasper Park Lodge -

Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor\xe2\x80\x99s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow\'s hospitality.
Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

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