JOB DESCRIPTION: The Food & Beverage Cart Operator will be responsible for providing exceptional customer service through setting tables, taking orders and serving meals and beverages to clientele according to Cardinal Golf Group's standards and in accordance with Ontario's Liquor Laws. Maintains cleanliness and order in serving areas. Ensures that bills are paid or signed for.
DUTIES AND RESPONSIBILITIES:
Prepare restaurant for dining
Protects establishment and patrons by adhering to sanitation, safety, and alcohol beverage control policies
Helps patrons select food and beverages by presenting menu; offering cocktails; suggesting entrees; detailing the chef's specialties; identifying appropriate wines; answering food preparation questions
Transmits orders to bar and kitchen by recording patrons' choices; identifying patrons' special dietary needs and special requests
Keeps kitchen staff informed by noting timing of meal progression
Serves orders by picking up and delivering patrons' choices from bar and kitchen; delivering accompaniments and condiments from service bars
Responds to additional patron requirements by inquiring of needs; observing and staying attentive during the dining process
Maintains table setting by removing courses as completed; replenishing utensils; refilling water glasses; being alert to patron spills or other special needs
Concludes dining experience by acknowledging choice of restaurant; inviting patrons to return
Obtains revenues by totaling charges; issuing bill; accepting payment; delivering bill and payment; returning change or credit card and signature slip to patrons
Other duties as assigned
EDUCATION, CERTIFICATION, & EXPERIENCE REQUIREMENTS:
Must be Smart Serve Certified
General Math Skills
Previous restaurant serving or bartending experience an asset
QUALIFICATIONS/SKILLS:
Strong customer service orientation
Excellent communication skills
Positive, enthusiastic and out-going manner
Clean, neat, well-groomed appearance
Dependable and conscientious work habits
Attention to detail
Ability to manage payment tenders accurately
Ability to make quick decisions correctly and routinely
WORKING CONDITIONS:
To be able to work long hours while on your feet
To be able to work efficiently in a fast-paced environment
Must have the ability to execute work efficiently in high stress situations
Job Type: Seasonal
Contract length: 4 months
Pay: From $17.20 per hour
Benefits:
Discounted or free food
On-site parking
Language:
English (required)
Work Location: In person
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