Job Description

Job Category: Food & Beverage
:
River Rock Casino Resort is currently looking for self-motivated, friendly and customer-focused Servers to join our F&B Team. Under the direction of the F&B Duty Manager and/or Manager, F&B, this position is responsible for taking food and beverage orders and serving guests their food and beverages in the restaurant.
Duties and responsibilities for our next Buffet Server will include:

• Taking guests orders and making recommendations
• Serving the guests and checking to ensure satisfaction
• Informing guests of any daily specials
• Explaining how menu items and beverages are prepared
• Preparing food and beverages if applicable
• Presenting bills upon request and taking payments
• Removing empty glassware
• Covering other sections if required
• Liaises and communicates effectively with all appropriate operational departments
• Ensures compliance with licensing laws, health and safety and other statutory regulations
• Performing other duties as assigned or directed.

Successful candidates will demonstrate the following qualifications:

• Minimum of 6 months of recent cash handling and customer service experience
• Exceptional interpersonal and communications skills
• Ability to handle multiple tasks at one time
• Must be able to work in a fast paced, busy environment
• Must be able to stand for long periods of time
• Must work well under pressure
• Serving It Right certificate required
• Ability to successfully obtain a Gaming License
• A commitment to continually increase your knowledge of our products and services in order to offer exceptional experiences to our guests
• A willingness to learn, develop and achieve new skills for personal and professional development
• Live GCE's Values on the job: Integrity, Service Excellence, Drive to Succeed, Team Engagement and Citizenship
• A passion for providing Great Experiences and Memories to our internal and external guests in the continual quest of achieving service excellence

About Us:
GREAT ENTERTAINMENT. GREAT PEOPLE. GREAT INVESTMENT. GREAT CANADIAN.
Since our inception in 1982, Great Canadian has grown to be one of the largest and most dynamic gaming and entertainment companies in Canada. With 25 properties across Ontario, British Columbia, Nova Scotia, and New Brunswick, our facilities include over 16,000 slot machines, 575 table games, 71 dining amenities and over 500 hotel rooms. Working closely alongside our crown agency partners, our team of ~8,000 strive to offer the very best gaming, entertainment, dining, and hospitality experiences.
Our Vision is to be the leading gaming, entertainment, and hospitality company in our chosen markets by providing superior entertainment value and exceptional experiences.
Our Mission is to provide outstanding experiences to our guests, rewarding opportunities for our team, and superior value to our shareholders.
What's in it for you?

• We have an inclusive and collaborative working environment that encourages creativity, curiosity, and celebrates success!
• We provide you with the tools and technology needed to delight your clients!
• You'll get to work with and learn from diverse industry leaders, who have hailed from top organizations around the world.
• Freedom to Innovate: supports new and better ways to be successful.
• Be your Authentic Self: environment that values diversity as a source of strength.
• This isn't your typical "corporate" job. We work hard and we have fun!

The only thing we don't play games with.....is your career!
Great Canadian Entertainment is committed to promoting an inclusive, accessible environment, where all employees and customers feel valued, respected, and supported. We are dedicated to employing a workforce that reflects the diversity of our communities in which we live and serve.
Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, or disability.
Please note that due to the volume of applications, only those under consideration will be contacted for an interview.
Thank you for your interest in Great Canadian Entertainment!

Skills Required