Job Description

Location:
Thornhill, ON, CA, L3T 7R2 Vancouver, BC, CA Edmonton, AB, CA Calgary, AB, CA Ottawa, ON, CA Toronto, ON, CA Montreal, QC, CA
Req ID: 49849
Jobs by Category: Technology Solutions
Job Function: Technology
Status: Full Time
Schedule: Regular

Description

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Join our team and what we'll accomplish together

TELUS Health is a leader in digital health technology, providing private and public health sector services, virtual care, electronic medical and health records, benefits and pharmacy management, and other emerging health services. Our mission is to improve health outcomes for all Canadians and Internationally by leveraging the power of technology to deliver connected solutions and services.





As a Senior System Administrator, you'll monitor and safeguard the digital infrastructure that powers healthcare innovation that is part of Telus Health. Working alongside cross-functional IT teams, security specialists, and healthcare technology partners, you'll ensure our mission-critical systems operate flawlessly 24/7, directly enabling healthcare professionals to deliver exceptional patient care. Your expertise will drive system reliability, security, and performance that impacts millions of healthcare interactions. Every day, your technical expertise directly enables healthcare professionals to focus on what matters most - patient care.

What you'll do

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Architect and maintain

robust Windows Server environments (Active Directory, Group Policy, DNS, AD CS, and AD FS) that serve as the backbone for secure healthcare operations, partnering with security teams and compliance officers

Orchestrate Azure Entra ID ecosystems

by deploying App registrations, configuring Enterprise applications, and synchronizing identities through Azure Entra ID Connect, collaborating with cloud architects and application development teams

Lead compliance initiatives

by conducting resource and directory services audits alongside legal and compliance teams, ensuring healthcare data protection standards are exceeded

Optimize server performance and security configurations

that guarantee 99.9% uptime for critical healthcare applications, working closely with network engineers and database administrators

Execute strategic upgrades

and migrations during planned maintenance windows, coordinating with change management teams and healthcare operations to minimize service disruption

Implement bulletproof backup

and disaster recovery solutions that protect patient data and ensure business continuity, partnering with data protection specialists and emergency response teams

Monitor and troubleshoot system

health in real-time, rapidly resolving issues that could impact healthcare service delivery, collaborating with help desk teams and vendor support

Automate routine tasks

using PowerShell and advanced scripting, increasing team efficiency by 40% while working with DevOps engineers and process improvement specialists

Configure virtualization platforms

(Hyper-V/VMware) that support scalable healthcare applications, partnering with infrastructure architects and capacity planning teams

Mentor junior administrators

and share knowledge across IT teams, fostering a culture of continuous learning and technical excellence within the broader technology organization

Qualifications

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What you bring

Bachelor's degree in computer science, Information Technology, or related field 5+ years of experience as a Windows Server Administrator Strong knowledge of Windows Server 2012 R2, 2016, 2019 and 2022 Experience with Active Directory, Certificate Services, Federation Services, Group Policy, DNS, DHCP, and file services Proficiency in PowerShell scripting and automation Familiarity with virtualization technologies (Hyper-V, VMware) Understanding of networking concepts and protocols Experience with backup and disaster recovery solutions Knowledge of security best practices and compliance requirements Excellent communication, attention to detail, problem solving and initiative skills A growth mindset who thrives to learn and explore while being resourceful and adaptable Ability to work independently and alongside a team; coaching and collaborating with others Flexibility to work outside of regular hours including on-call and/or change windows

Great-to-haves

Relevant certifications (e.g., MCSE, MCSA) Experience with Microsoft System Center Endpoint Management (SCEM) platform including Configuration Manager and Endpoint Protection for managing and maintaining endpoint security, software deployment, and asset management




Intermediate knowledge of English is required because you will most of the time interact in English with external parties (clients, suppliers, candidates, external partners, etc.); interact in English with internal parties (colleagues, internal partners, stakeholders, etc.); and work with IT tools whose interface is only accessible in English as part of this position's main responsibilities given its international scope.





#LI-REMOTE


Salary Range: $82,000-$122,000
Performance Bonus or Sales Incentive Plan: 12%
Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience. In addition, TELUS offers rewarding benefits such as:


Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family Flexibility to work in-office, virtually or a combination of both, based on the role's requirements Generous company matched pension and share purchase programs Opportunity to give back to communities in which we work, live and serve Career growth and learning & development opportunities to develop your skills And much more ...

A bit about us

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We're a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.


You'll find our engaging, high-performance culture personally fulfilling, professionally challenging, and financially rewarding. We're committed to diversity and equitable access to employment opportunities based on ability. Your unique contributions and talents will be valued and respected here. When you join our team, you're helping us make the future friendly.


Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.