Job Description

Passionate about transforming services for better user experiences? As a Senior UX Service Designer, you\'ll lead exciting projects that simplify complex systems and create impactful solutions. Work closely with a talented team to drive innovation and deliver exceptional service designs. If you\'re ready to make a significant difference and thrive in a dynamic environment, this role is perfect for you!TalentWorld is recruiting a Senior UX Service Designer in Toronto, Ontario for one of our clients.Responsibilities
Oversee multiple service design projects, identifying improvements and managing design activities.
Direct user research to gather insights and inform design decisions.
Develop, test, and implement new service delivery solutions.
Assess and refine new processes post-implementation for continuous improvement.
Recommend service design strategies based on user needs and business goals.
Manage integration and change processes with stakeholders.
Create and maintain design tools, methods, and standards.
Partner with product and tech leaders to deliver user-centered solutions.
Document design processes and ensure effective knowledge transfer.
Use industry trends and best practices to enhance service design
QualificationsBachelor\'s degree in service design, UX, HCI, or related field.
Relevant service design or UX certifications.
5+ years in service design or UX/UI roles.
Proficiency in service design methodologies and tools.
Experience with wireframing and prototyping (e.g., Axure, Sketch).
Knowledge of user research and accessibility standards.
Familiarity with agile tools (e.g., Jira, Azure DevOps).
Proficient in design software (e.g., Adobe Creative Suite, Figma).
Employment DetailsSalary: $70.00HR - $80.00HR
Benefits: 37.5 Hours Weekly, Contract, Fulltime, Hybrid
Schedule: 8:00AM to 5:00PM, Monday to Friday (1 Hour Lunch)
Other: 8-month contract, career growth, possibility of extension.
Interested in Senior UX Service Designer role in Toronto, Ontario?
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