Senior Training Specialist

Toronto, ON, Canada

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Job Description

The Government Client is seeking a Senior Training Specialist to support the development and delivery of training content within Microsoft Dynamics 365 and SharePoint environments. This role is ideal for someone who can translate complex system workflows into clear, structured learning materials and user guides.
Job Title: Senior Training Specialist
Job Location: Toronto, ON/Hybrid
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Must Haves:
Hands-on experience with Microsoft Dynamics 365 CE and/or Finance & Operations (F&O) in testing or sandbox setups (e.g., user roles, workflow validation)
Proficiency with SharePoint Team Sites for building, structuring, and managing training content
Skilled in creating and manipulating system data to support training simulations and test scenarios
Experience organizing and documenting technical content for end-user learning
Strong attention to detail with a methodical approach to creating assignments and aligning sandbox data to learning objectives
Key Responsibilities:
Design, structure, and publish user-friendly training materials and digital content using Dynamics 365 and SharePoint. Develop simulated data environments for testing and learning purposes. Translate business and technical documentation into clear, accessible training guides aligned with AODA standards. Collaborate across teams to ensure consistent, accurate, and effective knowledge delivery.