Job Description

Working with the Director of Technology Business Management & Strategy in Group Functions Technology to deliver our initiatives for successful implementation.


Desired candidate will be planning, organizing, and implementing IT initiatives. This includes taking a project from initiation through final implementation, working with a matrix project team. The individual must continually and effectively communicate within our organization and with functional representatives.


To be successful in the role, the candidate will possess experience in technical project management with good interpersonal and problem-solving skills; have a foundational and wide range of technology including but not limited to Cloud/Data/Infrastructure and Applications.

Position Responsibilities:

Responsible for driving technical projects in collaboration with multiple functional and technology partners/domain, developing analysis to support process and improvements. Leads and coordinates technical projects through all phases of initiation, development, and implementation. Collaborate with a matrixed team of technical and functional collaborators to define and lead the scope, strategy, requirements, and implementation of projects. Ensure the timely and cost-effective delivery of projects that align with client business objectives. Identifies, analyzes, mitigatesresolves, documents, and controls project risks and issues that impede successful delivery. Provides effective and regular communication within the project team, partners, sponsors and management. Identifies resource needs for the project and establishes roles, expectations, and goals with team members. Understands nature of impact and creates lessons learned for future delivery. Leads multiple projects of varying complexities and size, ensuring project results are brought in on time, within budget and quality targets. Facilitate key software development process, deliverables, including business case development, requirements, architecture and design, test strategy/planning, release/change management, and operations procedure manuals.

Required Qualifications:

10+ Years of hands-on Project Management experience. Skilled in leading both waterfall and agile project methodologies. Foundational/Breadth of knowledge of Technology including legacy and specialized and unique cloud and data solutions. Ability to interact effectively with technical and non-technical terms. Experienced in collaborating in a matrix organization with programming team, business stakeholders, engineering and platform teams, enterprise architects, compliance and risk, product vendors, across a globally distributed environment. Proven track record of leading and delivering IT projects of varied complexities and effectively monitoring project updates, risks, and critical issues. Strong verbal and written communication skills; ability to articulate technical vision, possibilities, and outcomes to technical and non-technical audience. Strong organizational, problem solving and analytical foresight to think out of box for resolving project obstacles and managing efficiencies in delivery.

Preferred Qualifications:

Finance or Technology domain Knowledge. PMP or CSM. Experience in grasping and explaining high-level solution architecture and design. Breadth of understanding of Technology. Strong Analytical and Problem Solving skills. Proficiency in JIRA and other portfolio management or planning forecasting tools, such as, Planview.

When you join our team:

We'll empower you to learn and grow the career you want.


We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words.


As part of our global team, we'll support you in shaping the future you want to see.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html .

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.


It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact recruitment@manulife.com .

Referenced Salary Location

Toronto, Ontario

Working Arrangement

Hybrid

Salary range is expected to be between

$94,220.00 CAD - $174,980.00 CAD
If you are applying for this role outside of the primary location, please contact recruitment@manulife.com for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.


Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact recruitment@manulife.com for more information about U.S.-specific paid time off provisions.