Job Description

Req Id: 389591
At Bell, we do more than build world-class networks, develop innovative services and create original multiplatform media content – we advance how Canadians connect with each other and the world.
If you’re ready to bring game-changing ideas to life and join a community that values, professional growth and employee wellness, we want you on the Bell team.
Bell is making unmatched investments in our world-leading broadband fibre and wireless networks because we know they’re the backbone of the products and services our customers love. If you’re excited about transforming the way people connect, our Network team is the right place for you.
Our client works in the operation of networks offered to public safety organizations. The nature of the work is diversified and requires an autonomy on the part of the employees, from the point of view of the development of knowledge and the organization of work.
The company calls for the full involvement and commitment of its employees, based on the superior quality of service and promptness required by its customers.
The incumbent will report to the CCR Team Leader. Its main task is to support and maintain the government's P25 radio network, both on network and user terminal equipment
Responsibilities:

• Participate in maintaining availability for Voice & Data Network
• Diagnose and analyze outages with the use of remote monitoring tools
• Manage trouble tickets from end to end
• Dispatch field operations technician to restore service
• Communicate constantly with users, technicians, third party providers and internally
• Make recommendations for recurring problems for continuous improvement
• Manage Configuration Items and programming files for user equipment
• Execute Network reporting on a timely manner
• Play a key role for up keeping and updating technical documentation

Knowledge and competencies:

• College degree in electronics telecommunications OR Electrical engineering OR computer electronics OR equivalent
• Competencies in Data Network and IP Technology
• Trunking Network telecommunication systems principals knowledge
• Knowledge transfer competencies
• Position assets requirement:
• Experience in configuring IP Network equipment
• Experience in maintenance of radio communication equipment
• Bilingual (French, English). Work mostly executed in French
• Excellent regular attendance, On call availability for unplanned events
• Microsoft Series competencies
• Autonomy, responsible

Work Conditions:

• Work schedule: Day, night, weekday and weekend working hours
• Availability to work on call
• Status: Permanent, full time position
• Location : 1500E, rue Cyrille-Duquet – Quebec City

#EmployeeReferralProgram
Adequate knowledge of French is required for positions in Quebec.
Additional Information: Position Type: Non Management
Job Status: Regular - Full Time
Job Location: Canada : Quebec : Sainte-Foy
Flexible work profile: Mobile
Application Deadline: 08/23/2022
Please apply directly online to be considered for this role. Applications through email will not be accepted.
At Bell, we don’t just accept difference - we celebrate it. We’re committed to fostering an inclusive, equitable, and accessible workplace where every team member feels valued, respected, and supported, and has the opportunity to reach their full potential. We welcome and encourage applications from people with disabilities.
Accommodations are available on request for candidates taking part in all aspects of the selection process. For a confidential inquiry, simply email your recruiter directly or recruitment@bell.ca to make arrangements. If you have questions regarding accessible employment at Bell please email our Diversity & Inclusion Team at inclusion@bell.ca.
Created: Canada, QC, Sainte-Foy
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