Senior Technical Architect Business Architecture Servicenow

Ottawa, ON - Toronto, ON, Canada

Job Description

Description

Help business leaders make strategic decisions.

Our team and what we'll accomplish together:

The TELUS Business Architecture team will be leading an outside-in focus for Digital Transformation Investments enabling remarkable experiences. Our team will be applying Business Architecture practice and frameworks to develop a strategic Business Architecture Blueprint and evaluating Business investments for strategic alignment.

What you'll do:

With goals of transparency, interoperability to drive simplicity and enable transformation for B2B Architecture, as a Sr. Technology Architect, you will be accountable to align business strategy and outcomes to technology opportunities with a focus across different domains in Day 0 (Learn, Buy), Day 1 (Get), Day 2 (Use, Support) or Billing. You will build trusted relationships with Business Architect peers and cross-functional stakeholders in IT and Business to assess, prioritize and roadmap investments to drive transformation and capability maturity.

Qualifications

What you bring:

  • Experience aligning a forward-looking domain strategy across complex organization with legacy platforms, working with IT and Business primes to establish target models and conclusions for management
  • Combines skills of consultant, subject-matter expert, Business, Enterprise and/or Solution architecture
  • Hands-on work with requirements, capabilities, applications, data, to help define the ongoing roadmaps and support application portfolio rationalization decisions
  • Main deliverables would be As-Is and To-Be architecture blueprint artifacts aligning capability investments to business outcomes
  • Familiarity with concepts and standards from TM Forum, like eTOM and TAM, key functionality domains like CRM, Fulfillment, Assurance, and/or Billing, and support areas like Product Catalog Management, Identity Management, Data Analytics, etc.
  • Familiarity with Systems, Information, Processes & Governance, to architect current and future modes of operation, in specific domain of focus (like Fulfillment, Billing, Assurance, etc.)
  • Highly motivated, creative and self-sufficient with the ability to work successfully in a demanding, fast-paced environment
  • Known for your ability and agility to excel in dynamic and ambiguous environments, including proactivity identifying opportunities and challenges, and anticipating and addressing roadblocks
  • 7-10 years of IT Business experience
  • University degree or equivalent experience
  • Enterprise or Solution Architecture experience
  • Transformation/Change Leadership
Great-to-haves
  • Enterprise/Business Architecture/Analysis (TOGAF, Archimate, Business Architecture Guild CBA, IIBA CCBA/CBAP, or equivalent)
  • MBA or other advanced degree
  • Experience working in a Telecommunications organization would be an asset
  • Experience working with cloud services vendors as we develop our Business Architecture Blueprint
A bit about us

We're a people-first, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world. When you join our team, you're helping us make the future friendly.

We're committed to diversity and equitable access to employment opportunities based on ability--your unique contributions and talents will be valued and respected here.

The health and safety of our team, customers and communities is paramount to TELUS. Accordingly, we require anyone joining our team to be fully vaccinated for COVID-19.

Technology Solutions

We're into seeing where technology can take us, so if you have ever imagined what the future of supply chain management, cybersecurity, the cloud and Internet of Things will look like, we want you to be part of the team that makes it happen.

We are honoured to be recognized

5G
TELUS's fastest network. 5G enables a superior experience with fast downloads and richer multimedia applications

6
Innovation centres across Canada that bring our team members together with customers, partners, start ups, universities, hospitals and fellow colleagues to tackle some of the biggest technological hurdles Canada will face in the near future.

1
Million active users logging into My TELUS per month (consumer mobility).

Accessibility

TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.

We offer accommodation for applicants with disabilities, as required, during the recruitment process.

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Job Detail

  • Job Id
    JD2078651
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Ottawa, ON - Toronto, ON, Canada
  • Education
    Not mentioned