Job Description

SENIOR TECHNICAL ARCHITECT (AVD Remote Access)

Requisition #:

R25-3368 (GOAPRDJP00000693)

Location:

Remote/Hybrid (Edmonton, AB - anticipate 1 day onsite per week)

Engagement Type:

Contract

Number of Resources required:

1

Rate (CAD):

Up to $125 per hour / Commensurate with related experience and market competitiveness

Term:

2025-10-01 to 2026-03-31 with 6-month extension available (up to 12-month contract)

Hours per day:

7.25

Security Screening: Security Screening:

Standard (Criminal Record Check)

Submission Deadline/Closing Date:

September 19, 2025 (12:00 PM Mountain Time)

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Tri-global Solutions Group Inc. is seeking one (1) Senior Technical Architect (AVD Remote Access) to join our talented Service Delivery team at Ministry of Technology and Innovation (Government of Alberta).

WORK MODEL: The successful contractor will be working primarily remotely, though must be available for onsite meetings if required. It is anticipated that this role will require the contractor to work from the office 1 day a week. Work must be done from within Canada at all times due to network and data security policies. Applicants must be authorized to work in Canada to apply (Canadian Citizen or Permanent Resident). Standard Hours of work are 08:15- 16:30 Alberta time, Monday through Friday excluding observed holidays.

Please review the project overview and requirements below. If you meet the requirements and are interested in submitting for this role, please reply to this job posting.

If you know other consultants who may be interested in this opportunity kindly share this job posting.

Thank you.

Tri-global Solutions Group Inc.

Website: https://tri-global.com

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PROJECT OVERVIEW

Project Name:

Remote Desktop Analyst - Operations / Azure Virtual Desktop

Scope:

The Remote Access Technical Architect provides support to the Service Manager and Service Owner to assist with day to day operational duties ensuring the services are operating at peak efficiency, and that the Service architecture is configured to minimize costs, and optimize the user and management experience. The Architect must understand the technical capabilities of the Azure Virtual Desktops (AVD) environment and be able to work in a collaborative manner with both the Service Provider and other technical teams in the GoA.

DESCRIPTION OF SERVICES

Duties:

Ability to learn new technologies quickly Research industry trends and new capabilities for Azure Virtual Desktop. Develops documentation for audit, standard operating procedures, change management, knowledge articles. Evaluates risk and implements controls in order to satisfy the requirements of compliance documents such as, Statement of Sensitivity (SOS) and Security Threat Risk Assessment (STRA). Provides technical support and analysis to various projects to ensure the implementation of a high-quality solution. Contribute to develop the technical skills of the team through cross training, formal training, and stretch assignments, to ensure they align with the IT strategic direction of GoA.
Service Development:

Work with Service Manager/Owner on architectural design and Service Roadmap. The Remote Access Architect will work with the third party service provider to ensure incremental continuous service improvement (CSI). Work with Third Party Service provider and GoA technical teams on upkeep and maintenance of all relevant Remote Access Services infrastructure. Ensure renewal of applicable certificates and recommend potential upgrades when available. Will review current disaster recovery plan and ensure completion of all DR activities during annual testing. Work with service providers and service owner group on DR options that may improve accessibility, customer experience, and/or service cost. Work with Service Manager on evaluating Application utilization within all AVD Services. Taking into consideration utilization, licensing, and performance. Maintain Application highlighting Application owners, support teams, and any complications associated with the applications. Work with Service Manager on evaluating and surveying Remote Access Services use cases associated with external agencies, boards, and commissions. Create recommendations for improved and more cost effective service delivery for user groups when applicable. Work with Service Manager to review and create content for Remote Access Services SharePoint site as well as Knowledge Base articles.
Monitoring, Data Analysis and Reporting:

Assist third party support providers with developing monitoring tools and regular reporting in order to communicate service performance, troubleshooting details and capacity requirements.
Cloud and On-Prem Infrastructure Oversight:

Work with the MRA Vendor to assist with administration and support of the AVD environment utilizing management tools and collaborate with other teams to solve issues/concerns. Will review current cloud and onprem AVD infrastructure and document configurations within Remote Access Services SharePoint site. Regular review and updating of infrastructure details will be completed annually. Work with third party service provider and GoA technical teams on upkeep and maintenance of all relevant Remote Access Services infrastructure. Ensure renewal of applicable certificates and recommend potential upgrades when available. Will review current disaster recovery plan and ensure completion of all DR activities during annual testing. Work with service providers and service owner group on DR options that may improve accessibility, customer experience, and/or service cost. Review and evaluate Remote Access Services current security posture. Assist with reviewing all Vulnerability Reports and work with Service Manager, third party service provider and GoA technical and security teams to mitigate all identified vulnerabilities. Ensure any cybersecurity exceptions associated with the service are regularly reviewed, updated, and eliminated when possible. Provides technical support and analysis to various projects to ensure the implementation of a high quality solution.

MANDATORY REQUIREMENTS

- The proposed resource must meet or exceed one of the following (10 years+): University graduation-Computing Science (CS), Information Technology (IT), Engineering (ENG), Management Information Systems (MIS) or related discipline & 6-yrs progressive related experience; 2-yr diploma-CS, IT, ENG, MIS or related discipline & 8-yrs progressive related experience; 1-yr certificate-CS, IT, ENG, MIS or related discipline & 9-yrs progressive related experience; 10-yrs progressive related experience

- Experience developing on cloud platforms and utilizing cloud services in development and in solutions. (3 years+)

- Experience in defining technical architecture, building technical environments, supporting software development processes and initiatives, software configuration and database management. (5 years+)

- Experience in gathering requirements from a diverse group of stakeholders across ministries or departments. (5 years+)

- Experience in multiple architecture domains e.g. business, application, technology, data/information, security, and privacy. (3 years+)

- Experience with process improvement, documentation and requirement gathering. (5 years+)

- Experience with triaging technical issues/problems and troubleshooting. (3 years+)

- Experience with written and verbal communications including specific experience in drafting strategic business and technical documentation. (5 years+)

DESIRABLE REQUIREMENTS

- Experience collecting requirements, analyzing, designing or implementing M365 products and services, either on-premises or in a cloud infrastructure-as-a-service environment. (1 years+)

- Experience collecting requirements, analyzing, designing or implementing Microsoft Power Platforms products and services, either on-premises or in a cloud infrastructure-as-a-service environment. (1 years+)

- Experience in designing, building, testing, deploying, and supporting applications in an enterprise IT environment equivalent in size and complexity to the Government of Alberta. (5 years+)

- Experience in designing architecture to support remote work and/or field-based workers. (5 years+)

- Experience in developing new IT services including the development of service definitions, service measurements, cost models, processes, implementation and operational hand over. (3 years+)

- Experience in IT infrastructure architecture and the relationships among the components that make up an IT service from end-user devices to servers, networks, storage, applications and data. (1 years+)

- Experience in the design, development and implementation of complex IT solutions. (3 years+)

- Experience with IT service management, IT service management applications, IT application development and maintenance projects. (3 years+)

- Experience with User Acceptance Testing processes on large, complex, multi-stakeholder environment. (3 years+)

- Experience working within an agile development environment. (2 years+)

- Perform IT and/or business-related analysis, diagnosis, problem-solving, use case or scenario development, communication, presentations, planning, estimating, and documentation. (3 years+)

NOT FOR YOU?

Check out our other opportunities at https://tri-global.com or follow us on LinkedIn. We thank all candidates in advance. Only candidates selected for an interview will be contacted.

WHY WORK WITH TRI-GLOBAL?

- Empower positive change by enabling our clients to revolutionize innovation and technology, elevating them to a higher level of excellence and efficiency.

- Join an exceptional and committed team that redefines the landscape, forging a distinctive path towards success.

- Engage in stimulating and captivating projects that push boundaries and keep you constantly motivated.

Job Type: Full-time

Pay: Up to $125.00 per hour

Benefits:

Work from home
Experience:

Developing on cloud platforms and cloud services: 6 years (required) Defining technical architecture and environments: 6 years (required) Supporting software dev, config, and database mgmt: 6 years (required) Gathering requirements from diverse stakeholders: 8 years (required) Working across multiple architecture domains: app, data, etc: 5 years (required) Improving processes and documenting requirements: 6 years (required) Triaging and troubleshooting technical issues: 6 years (required) Drafting strategic business and tech documentation: 6 years (required) architect in remote access (AVD/Azure Virtual Desktop): 4 years (required) design/implementing Microsoft Power Platform solutions: 2 years (preferred) Supporting apps in large enterprise IT environments: 6 years (preferred) design architecture to support remote work or field workers: 6 years (preferred) Developing new IT services and related processes: 5 years (preferred) Using UAT in large, complex, multi-stakeholder orgs: 4 years (preferred) Performing IT or business analysis and planning tasks: 4 years (preferred)
Work Location: Remote