Job Description

As a recognized leader in emergency communications, E-Comm is an organization that provides first responders and the public with critical life-safety services in communities across British Columbia. Our people are passionate about their work and public safety, and we are looking for someone to join our team who shares that same spirit of collaboration and wants to contribute to our vision of safer communities in British Columbia through excellence in public safety communication.

At E-Comm 9-1-1, we are committed to building a diverse and inclusive workforce that represents the many communities that we proudly serve.

We are seeking a highly skilled Senior Storage Specialist to join our dynamic team. In this newly created role, you will be responsible for managing and maintaining our enterprise storage systems, ensuring optimal performance, availability and scalability.

Reporting to the Senior Manager of Infrastructure Service and Support, you will work in a complex, multi-platform environment, utilizing your broad based understanding of storage, backup and replication technologies. The successful candidate will ensure the E-comm storage and backup infrastructure is maintained at optimum levels to enable the operation and data recoverability for a wide-range of applications.

Described as a self-starter, with the ability to juggle multiple competing priorities, you will also assist with the development of the technical architecture, standards, and planning for new and emerging technologies.

Key responsibilities in this role include:

• Designing and implementing enterprise storage solutions to meet the organization\'s storage requirements
• Using advanced technical knowledge, carries out in-depth systems analysis related to the overall design, installation and operation of Ecomm storage and backup infrastructure including all core infrastructure equipment/applications/functions such as storage, Storage Area Network (SAN), and backup
• Monitoring storage performance and capacity, proactively identifying and resolving issues;
• Participating in disaster recovery planning and testing
• Liaising with vendors, researching and evaluating new storage and backup technologies in order to provide recommendations to senior technology leadership
• Works with various Technology Services team members to ensure integrated solutions and represents Technology Services in various initiatives across the organizations as a storage and backup SME

What you will bring:

• Completion of a bachelor\'s degree in Computer Science or Engineering and considerable related experience of increasing complexity
• Minimum of 5 years\' experience in a storage related role
• Certification in relevant storage related technology is considered highly desirable
• Familiarity with on prem storage protocols such as: CIFS, NFS, SMB, LUN
• Familiarity with cloud based storage protocols such as: S3
• Strong knowledge of methods and procedures used to conduct detailed analysis and design of computer systems
• Knowledge of the principles, methods and approaches associated with Information Technology Service Management (ITSM) and the Information Technology Infrastructure Library (ITIL)
• Sound ability to prepare manuals, reports, documentation and other written materials
• Sound ability to identify, analyze and resolve complex business and technical problems
• Ability to establish and maintain effective working relationships with a wide variety of internal and external contacts at senior levels, comfortable in representing the department as assigned in various meetings

Security Clearance:

As a condition of employment at E-Comm, the required Police Security Clearance applicable to the position must be acquired and maintained. This is a process carried out by our law enforcement partner agencies, facilitated by E-Comm. The minimum residency in Canada to qualify for this position, as established by our law enforcement partner agencies, is 10 years.

To qualify for this process, a candidate may be either a Canadian Permanent Resident or Canadian Citizen. We regret any candidates under Student, Visitor, or Work Visas are not eligible for consideration.

What we offer:

• Meaningful work - work with a sense of purpose, supporting the public and first-responders
• Competitive salary with extended health & dental benefits
• Generous vacation plan
• Pension - we are members of the Municipal Pension Plan, a defined benefits fund
• Career development - we are supportive in developing your skills while pursuing your career at E-Comm
• Supportive management team and direct reports

E-Comm offers a competitive salary of between $ 104,736 and $ 123,940 (2022 rates) combined with an excellent benefits package. This position is based in Burnaby and is eligible for hybrid working. As an integral part of BC\'s emergency services, E-Comm has a Covid-19 vaccination policy in effect with requirements for all current and future employees.

We are committed to accommodating persons with disabilities during the recruitment process and we will provide reasonable accommodations as requested. If you require assistance or accommodation due to a disability please email .

E-Comm 9-1-1