Job Description

Come Work with Us!

At RBC, our culture is deeply supportive and rich in opportunity and reward. You will help our clients thrive and our communities prosper, empowered by a spirit of shared purpose.

Whether you\xe2\x80\x99re helping clients find new opportunities, developing new technology, or providing expert advice to internal partners, you will be doing work that matters in the world, in an environment built on teamwork, service, responsibility, diversity, and integrity.

Job Title Senior SRE Engineer



What is the opportunity?

RBC is seeking a Principal SRE for our US Cash Management Technology. This is a green field project to build a brand-new system to serve our corporate clients. You will be heavily involved in shaping the future technology landscape of RBC, by delivering key business values for a transformational project in our Banking Technology while implementing strategic components servicing across all RBC functions defined in our roadmap. This role will be responsible for the development, implementation, and support of Site Reliability Engineering (SRE) solutions for applications supported by the Retail Banking Payments Technology and Integrations (RBPTI) within US Cash Management.

What will you do?

• Provide hands-on SRE technical leadership on squad level, providing 24x7 SRE support
• Lead code and non-functional (performance, security, maintainability, compliance, change management) reviews of all production bound SRE solutions
• Drive transformation by continuously looking for ways to automate existing processes
• Lead the team through execution of the SRE roadmap for US Cash Management
• Track, audit, monitor and implement on technical work streams
• Act as portfolio SME (Subject Matter Expert) \xe2\x80\x93 understand & document common components, core functionalities, infrastructure of supported applications
• Be an escalation point in the on-call rotation, and support our maintenance, scheduled work, support and release deployment requirements
• Lead in incident management and problem management for applications in scope and RCA Action items fulfillment/ownership
• Focus on Continuous improvement and technical standards \xe2\x80\x93 Drive improvements in productivity, monitoring, tooling and best practices
• Manage technology currency (server patching, certificate renewal, compliance, etc.) with keen eye on automating opportunities
• Set vision for SRE product base (monitoring, alerting, machine learning anomaly detection, self-healing, reliability testing)
• Drive best-in-class technical solutions by tracking closely industry leading solutions and applying to RBC environment and needs
• Lead thought leadership and out-of-the-box thinking to ensure SRE tools and processes in place
• Run engineering practice forum to facilitate review of SRE solutions to keep in line with vision
• Leverage the value in unit, department, and enterprise wide teams to develop better solutions and achieve a cross enterprise mindset
• Responsible to drive the overall SRE strategy within RPBTI ET, owning roadmap build
• Drive participation in Steering Group(s)

What do you need to succeed?

Must have:

• 2-5 years of experience as a Lead and/or Principal SRE
• A Bachelor\xe2\x80\x99s degree in Computer Science or related technical field (Example: Mathematics/Engineering/Physics), or equivalent practical experience.
• Advanced knowledge of the following SRE practices and technologies

• Python, YAML, Shell scripting
• Azure, Linux
• Dynatrace, Prometheus, PagerDuty, Moog, Splunk, Elastic, Azure monitor
• Chaos Engineering
• MQ, Kafka
• Perform production support role, including off-hours support
• Ability to influence at the Senior and/or Principal level

Nice-to-have:

• In-depth hands-on experience in a variety of SRE tools (Ansible, Azure Automation, Catchpoint)

What\xe2\x80\x99s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
• Leaders who support your development through coaching and managing opportunities
• Ability to make a difference and lasting impact
• Work in a dynamic, collaborative, progressive, and high-performing team
• A world-class training program in financial services
• Flexible work/life balance options
• Opportunities to do challenging work

#LI-HYBRID

#USCASHMGMT

#LI-Post

#TECHPJ

Job Summary

Address: TORONTO, Ontario, Canada

City: CAN-ON-TORONTO

Country: Canada

Work hours/week: 37.5

Employment Type: Full time

Platform: Technology and Operations

Job Type: Regular

Pay Type: Salaried

Posted Date: 2023-09-05

Application Deadline:

Inclusion and Equal Opportunity Employment

At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.

We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.

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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at rbc.com/careers.

Royal Bank of Canada