Senior Specialist, Real Estate Operations

Toronto, ON, Canada

Job Description


Location: Toronto

Division: Technology & Data

IGM Financial Inc. is one of Canada\'s leading diversified wealth and asset management companies with approximately $271 billion in total assets under managements. The company provides a broad range of financial planning and investment management services to help more than two million Canadians meet their financial goals. Its activities are carried out principally through IG Wealth Management, Mackenzie Investments and Investment Planning Counsel.

Under IGM Financial\'s unique business model based on leading brands and multi-channel distribution strategy, we\'re IG Wealth Management. For over 90 years of business we have grown to become one of the largest most respected companies in Canada. We are a leader in providing the best advice, experience and outcomes for our clients, personalized throughout their lifetime.

At IG Wealth Management, our vision is to inspire financial confidence.

This is your opportunity to build a career with a leading organization where you can learn, grow and thrive both professionally and personally. We are proud to be recognized as one of Canada\'s Top Employers by Mediacorp Canada Inc. for empowering our employees with the tools to thrive while working remotely, while also providing resources to ensure physical and mental wellness were put front and centre.

You will join a team that that believes our success starts with the success of our clients, while working together as a team to realize our greatest potential. You will join a team that strives towards excellence while developing and sharing skills and knowledge. You can make a difference for our clients, the world around us and be part of a team that cares. We are dedicated to offering a hybrid work environment when applicable.

IG Wealth Management is a diverse workplace committed to doing business inclusively - this starts with having a representative workforce! We encourage applications from all qualified candidates that represent the diversity present across Canada - including racialized persons, women, Indigenous persons, persons with disabilities, 2SLGBTQIA+ community, gender diverse and neurodiverse individuals, as well as all who may contribute to the further diversification of ideas.

The Role

Reporting to the Senior Manager, Real Estate Operations and Facilities Management, the Senior Specialist will be responsible for supporting the Operations and Facilities Management team on the delivery of facilities management objectives. The Senior Specialist will coordinate deliverables, across approximately 1.7 million square feet of commercial buildings in a multi-city portfolio. In addition, the Senior Specialist will be responsible for influencing beyond their immediate team to ensure initiatives are delivered well and meet their intended business objectives.

In this role, the incumbent will collaborate with the operations team including third party suppliers and contractors to help manage the strategic direction and daily operations of the overall portfolio. The incumbent will have responsibility within the Real Estate property management and asset management structure assisting the Senior Manager and Director with decisions and actions that have the potential to significantly affect financial and sustainability results. In addition, the Senior Specialist will support a variety of strategic initiatives such as business continuity planning, work order management, security system modernization, management of our Workplace Management System and supporting processes and procedures.

Key responsibilities:

Collaborates with the Operations and Facilities Team, focusing on customer service, benchmarking, sustainability, and long range planning; following leading-edge policies, procedures and best practices for all aspects.

Provides project management support for Corporate Real Estate initiatives such as Workplace Health and Safety and strategic vendor and/or partner roll outs.

Applies effective facilities management tools to optimize delivery awareness to key stakeholders.

Documents business as usual standard operating procedures for business continuity planning.

Translates strategies into actions leverage competitive advantages and supports the team through change while maintaining engagement and productivity. This will include coordinating moves/adds/changes, development of slide decks for executive summaries and project approvals.

Supports strategic plans by maintaining current and historical financial, lease obligations and space planning information utilizing technology resources.

Helps manage and delegate work deliverables and assignments based on available resources. Assists team with problem solving and decision making to ensure a consistent and functional response to needs. Supports the development of the team through coaching and feedback and enables the sharing of information through collaboration.

Builds and maintains strong relationship; engages and influences others to ensure a client focused, sustainable operation.

Assists with departmental goals and objectives to identify and resolve difficult and sometimes complex operational issues.

Competencies

Demonstrates perseverance in delivering work and problem solving - raises questions or challenges pro-actively and appropriately.

Manages execution of activities by asking the right questions(s) to clear a path for task completion.

Strong communication skills to support relationships; engages with and influences others

Executes with excellence with attention to detail and provides visibility to the status and progress of the work.

Supports an inclusive environment that leverages individual strengths and promotes IGM\'s diversity and inclusion initiatives by building trust through open and honest communication.

Qualifications:

Minimum of 3-5 years of industry experience in work order and asset management, security, space planning, technical systems.

Facilities and operations or construction management experience

AutoCAD experience

Comprehensive proficiency in MS Office applications - Excel, Word, PowerPoint, MS Project

Experience reading and interpreting commercial lease agreements is preferred.

C.E.T, RPA, FMA, CFM or equivalent designations are all considered as assets.

Bilingual candidate strongly preferred to support our French employees & advisors.

We thank all applicants for their interest in IG Wealth Management; however only those candidates selected for an interview will be contacted.

IG Wealth Management is an accessible employer committed to providing a barrier free recruitment experience. If you require an accommodation or this information in an alternate format at any stage of the recruitment process, please reach out to the Talent Acquisition team who will work with you to meet your needs.

Please apply by September 8, 2023.

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IG Wealth Management

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Job Detail

  • Job Id
    JD2229859
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Toronto, ON, Canada
  • Education
    Not mentioned