Job Description

Employment Status:
Regular
Time Type:
Full time
BUILDING A WORLD CLASS TEAM STARTS WITH YOU
At the heart of CSA Group is a vision: making the world a better, safer, more sustainable place. It's been part of our mission for nearly one hundred years: from the first engineering standard for railway bridges developed in 1919, to more than 3,500 standards, codes & related products today.
Headquartered in Canada, with a global footprint of more than 30 labs and offices across Europe, Asia and North America, CSA Group tests, inspects and certifies a wide range of products - from every day househould items to leading edge technology-to meet exacting requirements for safety, performance and environmental impact.
Our employees take pride in making a difference in people's lives through the work that we do. We're looking for people like you to help make it happen.
Job Summary:
CSA Group is seeking a Senior Solution Architect - Salesforce to lead and support our enterprise Salesforce platform. This is a hybrid role requiring both technical hands-on development and solution design leadership. The ideal candidate will be responsible for the configuration, customization, development, and operational support of Salesforce and its integrated applications, ensuring they meet evolving business needs across the organization.
You will deliver results through a mix of project work, continuous improvements, and production support activities.
Key Responsibilities:
Delivering ResultsDemonstrate deep knowledge of Salesforce.com platform, including Sales Cloud, CPQ, Experience Cloud, and AppExchange packages. Design and develop advanced Salesforce components: Apex Classes, Triggers, LWC, Validation Rules, Layouts Configure, maintain, and support the Salesforce ecosystem. Translate business requirements into scalable, secure, and performant technical solutions. Lead technical delivery of IT projects and continuous improvement initiatives. Author and review technical documentation, including specifications, process flows, and architecture diagrams. Collaborate with QA teams to define and validate test scenarios. Ensure compliance with CSA Group's development and security standards. Provide Level 3 production support, investigate issues, and implement fixes or enhancements. Identify patterns in issues and propose sustainable fixes (root cause resolution). Collaborate with other architects to analyze and design multi-system integration solutions.

Cross-Functional CollaborationPartner with business stakeholders to understand requirements and provide architecture and implementation options. Lead design sessions, demos, and workshops to explain Salesforce capabilities and solution decisions. Manage technical escalations and guide business decisions from an architectural perspective. Maintain strong working relationships across IT and business teams to ensure delivery alignment.

Education & ExperienceBachelor's degree in Computer Science, Information Systems, or equivalent. 5+ years of Salesforce development experience in enterprise environments. Experience in hands-on coding, solution design, and production troubleshooting. Proficient in: + Apex, Lightning Web Components (LWC), Visualforce
+ Salesforce CPQ, Experience Cloud, and integration design
Experience in CI/CD tools and version control (e.g., Git, Bitbucket, Copado, Jenkins). Familiar with Agile and Waterfall SDLC methodologies. Experience with enterprise integrations and middleware tools (e.g., MuleSoft is a plus). Understanding of cybersecurity principles and data privacy compliance.

Certifications (Preferred)Salesforce Platform Developer I (Required) Platform Developer II, Application Architect, or System Architect (Preferred) Salesforce CPQ or Experience Cloud certifications are a plus

Skills & CompetenciesStrong analytical and problem-solving skills Excellent verbal and written communication Ability to work independently and manage multiple priorities Team player with a collaborative and solution-oriented mindset Technically adept and business-savvy Ability to translate business needs into technical requirements Organized, adaptable, and quality-driven

Why Join CSA Group?Be part of an organization committed to technical excellence and business innovation Contribute to enterprise-scale transformation initiatives Work with a talented, collaborative, and supportive team
CSA Group is an Equal Opportunity Employer and is committed to diversity, equity, and inclusion. We prohibit discrimination and harassment of any kind based on any grounds stipulated by applicable laws. We are an organization where opportunities are based on skills and abilities, and differences are respected and valued. Please contact us at talentacquisition@csagroup.org if you require accommodation in the interview process.