Job Description

Overview

We are building the Intelligent Conversation and Communications Cloud (IC3). We power Microsoft's first-party real-time conversation products, notably Skype and Teams with many millions of users, by providing reliable and high-quality audio and video calling, meetings, and chat services that work every time, from anywhere, on any device. And we expose our core capabilities to third-party partners, with which they can bring conversations to life in their own products. With IC3, we will enable customers to do more by making conversations on our platform more intelligent, surfacing useful information in real-time and taking actions on the customers' behalf during the conversation. And, we will learn from each conversation. Every call, meeting, or chat will make the next one better. While backed by the organization that powers Microsoft Teams and Azure Communication Services, we are building a new real-time communication platform from the ground, built for Agent-first, AI-ready communications, breaking the mold of the traditional ""conference call" and advancing standards for Agentic communications. We are looking for a Senior Software Engineer who is dedicated to building high quality reliable Media Services. As an engineer on our team, you'll be working on building platforms for media applications to support communication and the ever growing needs for AI processing. In particular, for a given feature you'll be expected to meet with stakeholders/PM to get the requirements, document the design and review within the team, implement the design, create unit tests on your changes, manage the flighting of the new feature, and implement additional monitoring and metrics as needed for the feature. In short, you will truly own your feature from start to finish. This opportunity will allow you to make a broad positive impact across many critical IC3 domains such as chat, audio/video calling, meetings, service and data engineering, and service management. Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

- Collaborates with appropriate stakeholders to determine user requirements for a scenario. - Drives identification of dependencies and the development of design documents for a product, application, service, or platform. - Creates, implements, optimizes, debugs, refactors, and reuses code to establish and improve performance and maintainability, effectiveness, and return on investment (ROI). - Leverages subject-matter expertise of product features and partners with appropriate stakeholders (e.g., project managers) to drive a workgroup's project plans, release plans, and work items. - Acts as a Designated Responsible Individual (DRI) and guides other engineers by developing and following the playbook, working on call to monitor system/product/service for degradation, downtime, or interruptions, alerting stakeholders about status and initiates actions to restore system/product/service for simple and complex problems when appropriate. - Proactively seeks new knowledge and adapts to new trends, technical solutions, and patterns that will improve the availability, reliability, efficiency, observability, and performance of products while also driving consistency in monitoring and operations at scale.

Qualifications

Required Qualifications: - Bachelor's Degree in Computer Science or related technical field AND 4+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python - OR equivalent experience. - 4+ years of industrial experiences in software development. Other Requirements: Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings: - Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter. Preferred Qualifications: - Experience with media development (encode/decode/mux), familiar with open-source media library, such libav, FFMPEG. - Experience with programming for networking, multi-threaded systems, preferably in streaming and/or real-time media development. - Experience with cloud services or networking programming or large scale server application.







Software Engineering IC4 - The typical base pay range for this role across Canada is CAD $114,400 - CAD $203,900 per year.


Find additional pay information here:

https://careers.microsoft.com/v2/global/en/canada-pay-information.html



Software Engineering IC4 - L'echelle salariale de base typique pour ce role dans l'ensemble du Canada est de 114,400 $ CAD a 203,900 $ CAD par annee.
Pour plus d'information au sujet de la remuneration, veuillez cliquer ici:

https://careers.microsoft.com/v2/global/en/canada-pay-information.html



Ce poste sera ouvert pendant au moins cinq jours et les candidatures seront acceptees de facon continue jusqu'a ce que le poste soit pourvu.



This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.



Microsoft est un employeur offrant l'egalite d'acces a l'emploi. Tous les candidats qualifies seront pris en consideration pour l'emploi, sans egard a l'age, a l'ascendance, a la citoyennete, a la couleur, aux conges medicaux ou familiaux, a l'identite ou a l'expression de genre, aux renseignements genetiques, a l'etat d'immigration, a l'etat matrimonial, a l'etat de sante, a l'origine nationale, a un eventuel handicap physique ou mental, a l'affiliation politique, au statut de veteran protege ou au statut militaire, a la race, a l'ethnie, a la religion, au sexe (y compris la grossesse), a l'orientation sexuelle ou a toute autre caracteristique protegee par les lois, ordonnances et reglements locaux applicables. Si vous avez besoin d'aide avec des accommodements religieux et/ou d'un accommodement raisonnable en raison d'un handicap pendant le processus de candidature, apprenez-en plus sur la

demande d'accommodement.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about

requesting accommodations.