Job Description

Description
Join our team and what we'll accomplish together
At TELUS, we are transforming health care with innovative solutions that empower people to live healthier lives and our TELUS Health team is on a mission to improve access to primary care, mental health, chronic disease management and aging-in-place solutions.
TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health. Simply put, our team members are united by their commitment to continuously innovate to make healthcare more accessible and deliver improved health experiences for everyone.
You will have a direct impact on the Home Health Monitoring (HHM) product, which enables patients with severe chronic diseases or conditions to monitor health factors from the comfort of their homes and share this information electronically with health professionals.
Your role:
We are seeking a skilled and motivated Core Ruby Backend Developer to join our team. Expertise in Ruby is essential, and familiarity with Java is a plus, as well as working knowledge of modern DevOps/SRE tools and practices. You will be responsible for designing, implementing, and maintaining robust, scalable backend systems within our complex, multi-language architecture that power our applications.
TELUS Health is seeking a Senior Software Engineer to build solutions to enhance availability, performance, and stability of services as well as automating away repetitive work.
What you'll do in this role:
Core Development:

• Build and maintain backend systems using Ruby (Ruby on Rails) and Java, with focus on performance and scalability
• Implement secure data solutions across MySQL, PostgreSQL, or MongoDB databases
• Ensure system integrity through proper authentication mechanisms

Infrastructure Management:

• Handle day-to-day AWS platform operations using modern observability tools, such as DataDog, CloudWatch, etc.
• Manage production incidents by responding to alerts, troubleshooting system issues, leading root cause analyses, and ensuring follow-through on post-incident reviews.
• Implement disaster recovery and capacity planning with Infrastructure as Code

Quality and Documentation:

• Maintain code quality through comprehensive testing and peer reviews
• Document technical specifications for future maintenance
• Collaborate with cross-functional teams (frontend, design, product) for solution delivery

Technical Prerequisites:

• Experience with AWS (preferred) or Google Cloud Platform
• Knowledge of Docker and Kubernetes for containerization

Qualifications
What you bring:

• Degree in Engineering/Computer Science with 5+ years of backend development experience
• Ruby on Rails Expertise and familiarity with Java, Javascript, Python
• AWS (preferred) or Google Cloud Platform experience
• Expert-level distributed systems architecture and monitoring
• Docker, Kubernetes for container orchestration
• Jenkins or Github Actions for continuous integration
• Database optimization (eg MySQL, PostgreSQL, MongoDB)
• RESTful APIs integration expertise
• Microservices architecture implementation
• Application clustering and load balancing
• Security best practices for cloud infrastructure
• Configuration management at scale
• System telemetry for distributed architectures
• Experience in high-throughput web applications
• Proven problem-solving across solution stack
• On-call rotation availability
• Experience in distributed team environments

Nice to Have:

• Have experience in or be willing to learn data pipeline design in Apache Spark/AWS Glue, Apache Kafka/AWS kinesis

#LI-REMOTE #LI-HYBRID
A bit about us
We're a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.
You'll find our engaging, high-performance culture personally fulfilling, professionally challenging, and financially rewarding. We're committed to diversity and equitable access to employment opportunities based on ability. Your unique contributions and talents will be valued and respected here. When you join our team, you're helping us make the future friendly.
Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.
Technicians
Our team is all about making a connection with our customers and within our communities.
We are honoured to be recognized
1.4M
Days volunteered in our communities.
3,300 +
Field service and support team members
1.5 to 4
Months of intensive training for new technicians and an award-winning certification program for career progression
Accessibility
TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.
We offer accommodation for applicants with disabilities, as required, during the recruitment process.

Skills Required