Job Description

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About Rootly

At Rootly, we are on a mission to be the go-to way companies respond when things go wrong, helping every organization be more reliable. We do this by building an industry leading incident management platform that allows companies around the world consistently and quickly resolve incidents. We are not simply transforming an industry, we are carving an entirely new +$B segment ourselves and need incredible talent to achieve this ambitious goal together.



Customers love Rootly. Some of the fastest growing companies around the world such as NVIDIA, Figma, Canva, Tripadvisor, Squarespace and more rely on Rootly to power their critical incident management process. They obsess over our delightful enterprise-ready platform and unique partnership model. See why our customers have reviewed us 5 stars on G2.



Investors love Rootly. We are backed by some of the most respected funds in the world from Y Combinator to operators like the CTO of Dropbox and GitHub. We'd be happy to disclose our entire funding and profitability picture live during the interview. As a culture we relentlessly put transparency first. We conduct monthly financial reviews as a team so everyone has a pulse on the health of the business and publish what we are building in our weekly changelog.


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About the Role

This is an opportunity to join Rootly as our first Site Reliability Engineer and shape our technical foundation. You will experience the balance of being scrappy and operating at scale. What you'll be doing one day could look very different the next. You will be empowered to identify opportunities that will help us grow and own it. In short, this role is designed for individuals that crave ownership, stimulating technical challenges, love shipping fast, and are mission driven. We won't sugarcoat it, the work will be challenging, but it will also be one of the most rewarding learning experiences of your career.


Participate in an on-call rotation to support critical Rootly services, and in some cases be on call with software teams Participate in the definition and management of SLOs and error budgets for the Engineering teams that own services in production Build tools to support our processes Embed with feature delivery software teams to build and enhance observability, reliability, and availability of those services. Collaborate with engineering teams to understand their systems and challenges at the code level, and identify improvements to Rootly's infrastructure that enhance the services they own.
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About You'll Need:

Minimum Qualifications

5+ years of experience in an SRE or Infrastructure Engineering role 5+ years of experience writing software as a Software Engineer or Software heavy SRE role You have strong technical knowledge of cloud infrastructure, distributed systems, and reliability practices You've supported services at web or RPC services at a significant scale

Preferred Qualifications

You have experience solving infrastructure problems by writing software You have a big-picture perspective on systems and tools You can collaborate with other Engineering teams to understand their systems and help to improve them
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Why Rootly?

We're not just another startup. We're building something category-defining and want teammates who crave ownership, love solving hard problems, and thrive in a high-bar, high-impact environment.



Here's what you can expect when you join Rootly:


Competitive compensation and early equity in a fast-growing, venture-backed company. Comprehensive medical, dental, and vision coverage. 3 weeks of vacation, plus unlimited sick and mental health days, and a company-wide end-of-year shutdown to recharge. MacBook Pro of your choice to help you do your best work. $1,000 annual stipends for health and wellness and home office setup. Learning and development budget at your discretion to support your growth. A fast-moving, high-impact environment where your leadership and ideas directly shape the future of the company.

If this sounds like the kind of challenge and opportunity you're looking for, apply now and let's build something great together.



Rootly is an equal opportunity employer. We aim to create an environment where every team member at Rootly feels like they belong so they can have a greater impact on our business and customers. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.