Job Description

About the Role

As a Site Reliability Engineer on TD SYNNEX\'s Innovation Site Operations team, you will be part of a group that is intensely focused on our customers\' experience and the health of our StreamOne eCommerce solutions. Site Reliability Engineers will influence how code is deployed, configured, and monitored and the availability, latency, change management, emergency response, and capacity management of services in production.

What You\'ll Do:

Lead automation efforts for alert and issue remediation leveraging runbooks, tools, and documentation to help prepare on-call teams for future incidents.

Constant upkeep of documentation and runbooks to ensure the Site Operations team can maintain or exceed the defined IT KPI\'s.

Design, Implement and manage monitoring capabilities using APM, Alert, and Log Management solutions (PagerDuty, Dynatrace, Application Insights, and Graylog).

What We\'re Looking For:

Have extensive experience automating solutions to identified issues/bugs/anomalies. You have a passion for replacing manual processes with efficient and concise automated solutions.

You have been responsible for running critical services that multiple customers depend upon. You understand the importance and impact that operational optimization can have on a product and the positive ripple effects that it can have across an entire organization.

Knowledge of Splunk, Graylog, Dynatrace, Nagios, Application Insights or equivalent monitoring tools.

What\xe2\x80\x99s In It For You?

• Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
• Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
• Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
• Diversity, Equity & Inclusion: It\xe2\x80\x99s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
• Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
• Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

Don\xe2\x80\x99t meet every single requirement? Apply anyway.

At TD SYNNEX, we\xe2\x80\x99re proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you\xe2\x80\x99re excited about working for our company and believe you\xe2\x80\x99re a good fit for this role, we encourage you to apply. You may be exactly the person we\xe2\x80\x99re looking for!

TD SYNNEX