Job Description

Overview

We are seeking a talented and experienced Senior Designer to join our dynamic team. The ideal candidate will have a strong background in design, with a passion for creating innovative and visually appealing solutions. As a Senior Designer, you will play a pivotal role in shaping our projects and leading design initiatives, collaborating closely with cross-functional teams to deliver high-quality results that meet client expectations.

Duties

Lead end-to-end service design to enhance organizational experience. Drive service innovation, strategic project definition, and multi-channel customer experiences. Collaborate with cross-functional teams and senior stakeholders. Proficiency in Figma required. Lead the design process from concept to completion, ensuring alignment with project goals and brand standards. Collaborate with clients and stakeholders to understand their vision and requirements, translating them into effective design solutions. Develop and present design concepts, prototypes, and specifications to internal teams and clients for feedback and approval. Mentor junior designers, providing guidance and support to foster their professional growth and enhance team capabilities. Stay updated on industry trends, tools, and technologies to continuously improve design practices and methodologies. Manage multiple projects simultaneously while maintaining attention to detail and meeting deadlines.

Skills

Customer journey mapping. User research (mixed methods) Strategic vision development Large ambiguous project management Journey measurement and optimization Stakeholder management
Job Type: Fixed term contract
Contract length: 12 months

Pay: $70.00 per hour

Work Location: Remote