Job Description

Description

Our team and what we\'ll accomplish together

Help business leaders solve complex business challenges

One of the most interesting team functions in TELUS. At TELUS we take team members, customers, and asset security very seriously. We are always deploying the latest investigative techniques and methods to achieve best in class Corporate Investigations Team. You will be tasked to investigate complex and high impact cases protecting TELUS in a wide scope of threats and breaches. You will be actively collaborating with core business units to deliver successful case outcomes to our people and brand.

What you\'ll do

• Conduct various complex internal and external investigations
• Work with outside agencies such as Law Enforcement, Courts and Legal to bring cases to resolution
• Work closely with Internal Stakeholders including Human Resources, Labor Relations, Legal Service and other TELUS Security Teams
• Produce summary investigation reports for distribution to TELUS leaders
• Query and Analyze various electronic data sources for case evidence
• Thoroughly build and document cases to support findings and resolutions
• Provide Security recommendations and participate in Projects for proactive measures
• Evaluate cases for patterns and trends to identify failures in policies, procedures and/or internal controls
• Urgent response for threats toward TELUS assets and personnel
• Provide Security Awareness presentations to Internal and External audiences

Qualifications

What you bring

• At least 5 years of experience in an investigative position
• Proficient computer skills, computer application and database query language
• Strong report writing and communications skills
• Experience or training in interview techniques
• Familiarity of the Criminal and Civil Justice System
• Knowledge of diversity and cultural issues
• Ability to respond to urgent incidents outside regular business hours
• Ability to obtain a Private Investigator License
• Ability to obtain a Government of Canada Security Clearance
• Ability to work in an on-call rotation
• Ability to travel for incidents if necessary

Great-to-haves

• Experience as a court or arbitration witness
• Working knowledge in the Telecommunications industry
• Familiarity of Digital Forensic concepts, Fraud and Technical investigations

A bit about us

We\xe2\x80\x99re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.

You\xe2\x80\x99ll find our engaging, high-performance culture personally fulfilling, professionally challenging, and financially rewarding. We\xe2\x80\x99re committed to diversity and equitable access to employment opportunities based on ability. Your unique contributions and talents will be valued and respected here. When you join our team, you\xe2\x80\x99re helping us make the future friendly.

Security & Automation

We\xe2\x80\x99re looking for talented sales professionals, solution designers, security technicians and customer support specialists with proven experience in commercial security and automation to join our team.

We are honoured to be recognized

Team TELUS at a glance

1.4M
Days volunteered in our communities

$1.3
Billion contributed to charitable and community organizations since 2000

15.2
Million customer connections

Accessibility

TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.

We offer accommodation for applicants with disabilities, as required, during the recruitment process.

Telus