Job Description

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Overview
WELCOME TO SITA
At SITA, we keep airports moving, airlines flying smoothly, and borders open. Our technology and communication innovations power the success of the global air travel industry.
You'll find us in 95% of international airports, working closely with over 2,500 transportation and government clients. Each partnership brings unique challenges, and we thrive on delivering fresh solutions and cutting-edge tech to keep operations running like clockwork. We don't just move the world forward--we're proud to be recognized as a Great Place to Work by our employees and certified in most of our growing locations. Here, we feel empowered, supported, and inspired to grow.
Are you ready to love your job? The adventure begins right here, with you, at SITA.
PURPOSE
ABOUT THE ROLE & TEAM
As a Senior Security Analyst in SITA's Security Operations Centre (SOC), you will lead daily SOC operations, advanced monitoring, alert analysis, and complex incident management. You will mentor junior analysts, ensure compliance with best practices, and collaborate with engineers and threat hunters to strengthen detection, response, and defense against evolving cyber threats.
WHAT YOU WILL DO

• Collaborate with cross-functional teams and experts (Threat Hunters, Intelligence Analysts, Security Engineers).
• Mentor SOC L1/L2 analysts, ensuring process compliance and updating procedures as needed.
• Monitor, detect, and respond to security alerts across ELK SIEM, EDR/XDR, and other platforms.
• Lead escalated incident response: triage, investigation, remediation, and documentation.
• Oversee SOC L1 ticket queues, ensuring timely resolution, closure, or reassignment.
• Apply frameworks (e.g., MITRE ATT&CK) to document, track, and analyze threats.
• Onboard and validate new security use cases in SIEM and EDR/XDR.
• Conduct host and network forensics to identify malicious patterns and behaviors.
• Share intelligence with SOC peers and security teams to improve detection/response.
• Support SOC Manager with reporting, projects, and administrative tasks.
• Deliver clear shift handover reports to maintain seamless 24/7 SOC coverage.

Qualifications
ABOUT YOUR SKILLS

• Bachelor's degree in IT or related field, or equivalent experience.
• 3+ years as an L2 SOC Analyst with progression toward senior duties.
• Strong knowledge of TCP/IP networking, protocols, and intrusion detection.
• Hands-on with SIEM (Elastic, Splunk), EDR/XDR, and Threat Intelligence tools.
• Familiar with SOAR, IDS/IPS, and vulnerability tools (Nessus, Qualys).
• Skilled in incident detection, analysis, escalation, and documentation.
• Solid grasp of cyber kill chain and attacker tactics/techniques.
• Experience with ticketing/monitoring systems (e.g., ServiceNow).
• Strong communication, organization, and multitasking skills in English.
• Security certification (e.g., Security+, CySA+, GSEC, ECIH, CISSP).

and eagerness to learn new tools.
WHAT WE OFFER
We're all about diversity. We operate in 200 countries and speak 60 different languages and cultures. We're really proud of our inclusive environment. Our offices are comfortable and fun places to work, and we make sure you get to work from home too. Find out what it's like to join our team and take a step closer to your best life ever.
? Flex Week: Work from home up to 2 days/week (depending on your team's needs)
? Flex Day: Make your workday suit your life and plans.
? Flex Location: Take up to 30 days a year to work from any location in the world.
?Employee Wellbeing: We've got you covered with our Employee Assistance Program (EAP), for you and your dependents 24/7, 365 days/year. We also offer Champion Health - a personalized platform that supports a range of wellbeing needs.
?Professional Development: Level up your skills with our training platforms, including LinkedIn Learning!
?? Competitive Benefits: Competitive benefits that make sense with both your local market and employment status.
SITA is an Equal Opportunity Employer. We value a diverse workforce. In support of our Employment Equity Program, we encourage women, aboriginal people, members of visible minorities, and/or persons with disabilities to apply and self-identify in the application process.

Skills Required