Job Description

Join us at Sylvite Sales Industrial, a division of Sylvite Holdings Inc! Our team of administrators and dedicated support staff is eager to welcome you aboard. Currently, we have an opening for the role of Senior Sales Support Manager at our Head Office in Burlington, ON.

About Sylvite

-----------------



Sylvite, as Canada's largest independently owned fertilizer supplier, delivers competitive solutions in the agriculture supply chain. Our services encompass full-service Ag retail, specialized fertilizers, industrial material sourcing and handling, as well as a robust transportation, warehousing, and logistics division. We strive to ensure a seamless product flow, effectively linking agricultural production with efficient distribution.

Job Responsibilities

------------------------

Management:

Industrial Chemical team leader, managing team schedules, time off requests and performance Responsible to managing all facets of departments Working directly with the Sales Director Work with Finance team on yearly & monthly forecasts for the Sylvite Sales /Industrial Chemical division

Inventory Management:

Coordinate with warehouse and logistics teams to track incoming and outgoing inventory Monitor inventory levels to ensure product availability and avoid overstock/stockouts Arrange and participate in inventory planning meetings and support forecasting efforts Assist in scheduling and reconciling regular physical inventory counts Investigate inventory discrepancies and follow up with the appropriate teams Support accurate inventory record keeping and documentation for audits and internal reviews

Customer Liaison:

Ownership of customer accounts and back up for all accounts Sylvite Sales /Industrial Chemical division Receive orders from sales team and customers directly - by email, telephone and verbal via other departments - forward to correct staff personal for processing Notify Customers of weekend, extended hours and any changes at the warehouses Trouble shooter for resolving all inquiries, complaints, rail issues, and truck dispatching Deal with all levels of supply chain, customers, suppliers, warehouse employees and Trasportation Group

Vessel / Allocated Sales:

Receive allocations and pricing from CEO & Sales Director Forward purchasing requirements to Finance Administrator for processing Notify Finance team, complete "Deal Sheet", of financial commitments Prepare Sales agreements and proforma invoices, sign off and forward to customers for customer signatures, requesting prepaid dollars Key point person on Vessel communication. Manage all lines of communication from Vendor, Port Agent and Sylvite Staff

Additional Duties:

Manage all aspects of SGN scales, from inquiries, invoicing, shipping, purchasing and website updates Support team with month end reconciliation and close procedures On Call during busy season, spring and fall fill Year end file management and storage Assist with audit requests

Education/Experience:

-------------------------


3+ years in Agriculture or related industry 2+ years in a leadership role. Proficiency in all Office Software, particularly Excel

Why Choose Sylvite?

-----------------------


Established company with a solid reputation and stable customer base provides reliable and consistent employment for our team members. Focus on work-life balance and a working environment that values your well-being and emphasizes safety. Paid time off. Casual dress code. Training and development opportunities.

Job Overview

Job Type
Full-Time
Department
Sales Industrial
Posted
July 9, 2025

Collaboration

We believe in the power of working together, recognizing that collective efforts lead to mutual growth and success.

Integrity

Operating with honesty, transparency, and a commitment to ethical business practices in all interactions.

Innovation

Constantly seeking and implementing cutting-edge solutions to enhance efficiency and meet the evolving needs of our clients.

Sustainability

A deep commitment to environmental responsibility, promoting practices that contribute positively to the agricultural ecosystem.