Senior Sales Support Manager

Burlington, ON, CA, Canada

Job Description

About Sylvite:



Sylvite, as Canada's largest independently owned fertilizer supplier, delivers competitive solutions in the agriculture supply chain. Our services encompass full-service Ag retail, specialized fertilizers, industrial material sourcing and handling, as well as a robust transportation, warehousing, and logistics division. We strive to ensure a seamless product flow, effectively linking agricultural production with efficient distribution.

Job Responsibilities:



Management



Team leader, managing team schedules, time off requests and performance Responsible to managing all facets of departments Working directly with the Sales Director Work with Finance team on yearly & monthly forecasts for the division

Inventory Management



Coordinate with warehouse and logistics teams to track incoming and outgoing inventory Monitor inventory levels to ensure product availability and avoid overstock/stockouts Arrange and participate in inventory planning meetings and support forecasting efforts Assist in scheduling and reconciling regular physical inventory counts Investigate inventory discrepancies and follow up with the appropriate teams Support accurate inventory record keeping and documentation for audits and internal reviews

Customer Liaison



Ownership of customer accounts and back up for all accounts, Sales and Chemical Departments Receive orders from sales team and customers directly - by email, telephone and verbal via other departments - forward to correct staff personal for processing Notify Customers of weekend, extended hours and any changes at the warehouses Trouble shooter for resolving all inquiries, complaints, rail issues, and truck dispatching Deal with all levels of supply chain, customers, suppliers, warehouse employees and Transportation

Vessel / Allocated Sales



Receive allocations and pricing from CEO & Sales Director Forward purchasing requirements to Finance Administrator for processing Notify Finance team, complete "Deal Sheet", of financial commitments Prepare Sales agreements and proforma invoices, sign off and forward to customers for customer signatures, requesting prepaid dollars Key point person on Vessel communication. Manage all lines of communication from Vendor, Port Agent and Sylvite Staff

Additional Duties



Manage all aspects of SGN scales, from inquiries, invoicing, shipping, purchasing and website updates Support team with month end reconciliation and close procedures On Call during busy season, spring and fall fill Year end file management and storage Assist with audit requests

Education/Experience:



3+ years in Agriculture or related industry

2+years in a leadership role. Proficiency in all Office Software, particularly Excel

Why Choose Sylvite?



Established company with a solid reputation and stable customer base provides reliable and consistent employment for our team members. Focus on work-life balance and a working environment that values your well-being and emphasizes safety. Paid time off. Casual dress code. Training and development opportunities.
Job Type: Permanent

Pay: From $90,000.00 per year

Benefits:

Casual dress Company events Dental care Disability insurance Employee assistance program Extended health care Life insurance On-site parking Profit sharing RRSP match Vision care
Schedule:

8 hour shift Day shift Monday to Friday
Experience:

Sales management: 3 years (preferred) agriculture: 3 years (preferred)
Work Location: In person

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Job Detail

  • Job Id
    JD2495766
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Burlington, ON, CA, Canada
  • Education
    Not mentioned