Job Description

About Micco Consumer Services

Micco Consumer Services is home to some of Atlantic Canada's most iconic and dynamic consumer brands. We proudly operate Harvest Beverage Group, which includes Westside Beer, Wine & Spirits, Rockhead, and Harvest, alongside hospitality and lifestyle businesses like Jam's Burgers & Shakes, The Chickenburger, Chicken Little, and Jack's Car Spa.

As part of the Micco Companies family, we're rooted in Halifax, Nova Scotia, and built on a foundation of entrepreneurship, creativity, and community. With over 350 employees across multiple sectors, we believe in delivering exceptional customer experiences, supporting our people, and continuously raising the bar in everything we do.

Position Overview

We're growing an we're looking for a Senior Retail Manager - Beverage Alcohol to lead operations for our liquor retail division, including Westside, Rockhead, and Harvest Beer, Wine & Spirits. Based at Westside. our flagship store and operational hub, you will oversee store performance, lead store managers, and ensure operational excellence across all locations.

This is a hands-on leadership role where you'll drive sales growth, compliance, and continuous improvement, while building a positive, high-performance culture. If you're people-focused, results-driven, and passionate about customer service and team development, this role offers a unique opportunity to make a big impact on some of Halifax's most recognized beverage alcohol destinations.

Key Responsibilities

Leadership & Team Development

Lead and mentor store managers at Rockhead and Harvest, ensuring alignment with company goals, values, and performance standards. Directly manage the Westside store team, serving as the operational lead for the division. Foster a culture of accountability, collaboration, and continuous improvement. Support recruitment, succession planning, and performance development in partnership with HR. Champion training and development initiatives to build strong, engaged teams.
Operations & Sales

Oversee operational performance of all three liquor stores, ensuring sales targets, operating budgets, and KPIs are met or exceeded. Develop and implement strategies for sales growth, cost control, and efficiency improvements. Ensure consistent visual merchandising, stock management, and brand standard execution across all stores.
Compliance & Risk Management

Ensure compliance with all liquor laws and regulations, including licensing and responsible service. Oversee workplace safety and lead incident investigations when required.
Strategic Collaboration

Work closely with the Director, Consumer Services and beverage alcohol leadership team to deliver promotions, marketing activations, and community engagement initiatives. Champion a customer-first philosophy, ensuring a premium experience in every store.

Qualifications & Essential Skills

A people-first and results-driven attitude: you lead with empathy and accountability. A passion for customer service and delivering exceptional guest experiences. A strong belief in continuous improvement, always seeking ways to elevate operations and team performance. A focus on training and development to build high-performing teams. Proven ability to lead managers and multi-site retail teams with confidence and clarity. Strong business acumen with experience in budgeting, sales analysis, and performance management. Excellent communication, organizational, and problem-solving skills. Flexibility to work evenings, weekends, and holidays as needed. Must have a valid driver's license and reliable vehicle for regular travel between store locations in HRM.

Experience

Minimum 7 years in retail leadership, including multi-unit management or large-team oversight. Beverage alcohol or hospitality experience is an asset.

Education

Degree or diploma in Business, Retail Management, or related field (or equivalent experience).

Working Environment

In-person, dynamic retail environment. Primary base at Westside Beer, Wine & Spirits, with travel across HRM.

Compensation

Competitive salary and performance incentives.

Benefits

Employer product discounts Free executive fitness membership Extended health, dental, and vision care Employee and family assistance program On-site parking Partner discounts

Language(s)

English fluency required

Why Join Us?

This is more than a retail role - it's a leadership opportunity in a fast-paced, social, and customer-focused industry. At Micco Consumer Services, we value people development, operational excellence, and community engagement. You'll have the chance to shape the success of three high-profile retail stores, lead an engaged team, and drive meaningful results in a family-run business that rewards initiative and innovation.

Ready to lead, develop teams, and raise the bar for beverage retail? Apply now and let's make it happen.

Micco is committed to having a workforce that reflects the communities in which we live and work. We are an equal opportunity employer and adhere to fair employment practices and are committed to a barrier-free recruitment and selection process. If contacted for an employment opportunity, please advise if you require accommodation. Only applicants selected for an interview will be contacted. Applications will not be acknowledged in writing.

Job Types: Full-time, Permanent

Pay: From $65,000.00 per year

Benefits:

Company events Dental care Employee assistance program Extended health care On-site gym Paid time off Store discount Vision care
Application question(s):

Will you be able to relocate or reliably commute within the HRM with a valid driver's license and reliable vehicle?
Experience:

Retail Leadership: 7 years (preferred)
Work Location: In person