Job Description

The Program

At Taproot Community Support Services, we're a 100 percent employee-owned organization through an Employee Ownership Trust (EOT). Every employee is an owner from their first day, with a voice in shaping Taproot's future and the opportunity to share in employee ownership dividends.



As a Certified B Corporation, we harness business for good. Since 1983 we've grown steadily, now delivering support across Alberta, British Columbia, and Ontario through more than 90 contracts.



Our 700-plus employee-owners live by five shared values: we are stronger together, we lead with optimism, we embrace challenges, we respect every voice, and we go above and beyond. Guided by these principles, we deliver more than 125 community-based services each year. We walk alongside about 1,600 children, youth, families, and people with diverse abilities, with revenues exceeding $50 million.



This program is anticipated to open in March 2026 in Penticton, BC, designed specifically for adults with high and complex medical needs. The program will provide specialized support for individuals with high medical needs, focusing on helping them grow, build independence, and strengthen connections within their community. The home will offer a safe and supportive environment tailored to meet complex care requirements while promoting empowerment and inclusion. Stay tuned--more details coming soon!

In Your Role You Will

Plan and implement activities and special events for the program. Oversee the day to day operation of the program by ensuring that the necessary facilities and equipment are in place, adhering to program policies, guidelines and best practices, and meeting program standards and licensing requirements. Assist with recruitment, selection, dismissal, orientation, training, monitoring and supporting contractors as required. Make recommendation to the supervisor regarding program development, policy and procedure formulation and program evaluation. Promote public awareness of and support for the program by performing duties such as producing promotional materials and attending community events. Liaise with community service providers and other professionals to coordinate service provision, facilitate referrals to the program and represent the organization and/or program in external events. Monitor and authorizes program expenditures and maintain financial records in accordance with the agency's established procedures. Provides input to the supervisor in the preparation of the program budget. Maintain related records and statistics and produce reports as required. Operate motor vehicles safely and legally while transporting persons served or on Taproot business. Provide on-call and emergency coverage on pager or cell phone as required. Perform miscellaneous job-related duties as required.

The Position

The Senior Residence Worker plans, implements and oversees the day to day activities of a program in this CARF accredited agency. The Senior Residence Worker participates in program development, formulation of policies and procedures, program evaluation, and budget preparation, and works closely with community partners. They also carries a direct service caseload. This role requires substantial experience working with high needs adult populations and a strong understanding of complex care environments.



Note that this position could potentially fall under a Collective Agreement. Posting to be updated following confirmation of the program set-up



Scheduling:

One (1) permanent full-time position working 40 hours per week:

Hours may vary to meet the needs of the program Requires the full ability to perform on-call duties

Mandatory Pre-Employment Screenings and Checks

Prior to confirmation of employment, all applicants must provide a copy of a current Criminal Record Check and/or Government Screening Letter. These checks vary depending on province and sector and will be communicated by the Program Hiring Team.

As An Ideal Candidate You Possess

Diploma or Degree in Social Work, Child and Youth Work, Sociology or Psychology or other social services, etc. Minimum 3 years recent related social services experience Minimum 1 year supervisory or management experience NOTE - Other combinations of education and experience may be considered.


Valid CPR/First Aid Valid BC Driver's License with clean driver's abstract and a reliable vehicle Non-Violent Physical Crisis Intervention Certificate and Conflict Resolution Certificate (or willing to obtain during probationary period) Proactive Procedures, Behaviour Strategies, Foundations and Positive behavior supports experience is an asset WHMIS, and Food Hygiene and Sanitation certificates an asset Ability to comprehend information and communicate effectively both orally and in writing (in English), including business communications and basic mathematics.

What Taproot Community Support Services Does

At Taproot, your passion for helping others can truly make a difference. As an employee-owned company, we value collaboration, learning, and innovation. Our strength-based approach guides both our care and how we support each other. Join a team where your voice matters, and together, we're building a company we're proud of.

Our Employees Enjoy

Employee ownership from day one through our EOT, with opportunity for profit-sharing dividends Work/life balance Learning and career development opportunities Competitive wages and salaries Paid vacation and benefits for eligible employees Defined benefit pension plan (Municipal Pension Plan) for eligible employees within British Columbia Matching RRSP plan for eligible employees within Alberta Professional development opportunities and job-related training Employee and Family Assistance Program Long Service Milestone rewards Employee referral bonus program A values-driven workplace -- as a Certified B Corp, we're committed to using business as a force for good

Website reference

For more information on Taproot Community Support Services visit our website: taproot.ca

Closing Statement

No candidate will meet every single desired qualification. If your experience looks a little different from what we've identified and you think you can bring value to the role, we'd love to learn more about you! Please apply.



Equal-Opportunity Employer

Our commitment to creating a diverse and inclusive work environment is unwavering. We believe that varied backgrounds and experiences fuel innovation and success. As an equal-opportunity employer, we prioritize diversity, equity, and inclusion across all operations. We're seeking candidates passionate about contributing to our multicultural teams and enriching our workplace with their unique insights and cultural sensitivity.

We encourage individuals from diverse backgrounds to apply and join us in fostering a welcoming and inclusive environment.



No telephone calls please. Only those candidates selected for an interview will be notified.