Job Description

We're building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what's right for our clients.
At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.
To learn more about CIBC, please visit
What You'll Be Doing
Commercial Banking's Public Sector and Not-for-Profit Group is a specialized team of professionals dedicated to providing comprehensive financial solutions to public sector entities and not-for-profit organizations. With offices in Toronto, Barrie, London, Hamilton and Ottawa, the team is a leading provider of credit, cash management and other banking services to the Ontario public and not-for-profit sector. Our clients include hospitals, universities, colleges, school boards, municipalities, government agencies, local distribution companies, charities and not-for-profit organizations.
As a Senior Relationship Manager in the Toronto office of the Public Sector and Not-for-Profit Group, you will have responsibility for managing and growing a portfolio of commercial banking clients by proactively developing new business opportunities in the community and ensuring clients' day-to-day banking needs are being met at the highest level.
Your role will not be just to be a banker -- you will be a banking partner, a true champion for our clients' businesses, who will be committed to delivering on flexible business solutions, dedicated business expertise and timely business advice to help our clients realize their goals.
At CIBC we enable the work environment most optimal for you to thrive in your role. Details on your work arrangement (proportion of on-site and remote work) will be discussed at the time of your interview.
How You'll Succeed

• Relationship Building - Develop new client relationships through business development activities leveraging referral sources, existing clients and centres of influence. Actively monitor and manage these relationships by fully understanding our client's goals, objectives and status of our clients business.
• Credit Management - Structure, negotiate and document credit and cash management arrangements with clients and prospects that meet client needs.
• Client experience - Proactively assess your clients' needs and propose solutions to deliver to meet those needs. Interact with assigned clients as necessary to facilitate prompt response to questions, enquiries or issues in order to provide "best in class" service. Apply acquired industry/company knowledge to the development of client/prospect proposals for financial and strategic solutions to meet client needs.
• Collaborate - Work with internal partners to connect clients with opportunities. Commit to building a profile in the local business community in order to leverage that profile into effective working relationships with new and existing clients and internal partners.

Who You Are

• You have experience in commercial/corporate banking, proven business development skills, advanced knowledge of risk and experience with credit portfolio management. Knowledge / experience in covering public sector and not-for-profit organizations is a strong asset, but not required.
• You put our clients first. You have well-developed client and relationship management skills. You engage with purpose to find the right solutions.
• You have an established profile in the local business community. You have knowledge of a diverse marketplace and needs of local businesses.
• You have a Bachelor's, Master's or equivalent Degree in Business, Finance, Accounting, or a related field.
• You're driven to succeed. You are motivated by accomplishing your goals and delivering your best to make an impact. You have proven business development (sales) skills.
• Values matter to you. You bring your real self to work and you live our values - trust, teamwork and accountability.

#LI-TA
What CIBC Offers
At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.
We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.
*Subject to plan and program terms and conditions
What you need to know
CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, French proficiency, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.
Job Location Toronto-81 Bay, 10th Floor
Employment Type Regular
Weekly Hours 37.5
Skills Analytical Thinking, Business Banking, Business Development, Client Service, Financial Advising, Portfolio Management, Results-Oriented

Skills Required