Job Description

What is the opportunity?

You will provide business and financial advice and manage a portfolio of high value small business clients who need your help as they start, manage and grow their enterprises. You are RBC's ambassador to the local business market. Applying your mindset for external marketing and client acquisition, you will develop new business for RBC and deepen client relationships. Partnering with other RBC advisors and specialists, you will contribute to creating an experience that clients appreciate and value. This is a senior role in which your finely honed solution-development skills, combined with your innate business acumen, portfolio management expertise, and knack for client service, sets the stage for success.

What will you do?

Acquire, grow and deepen client relationships through delivery of value-added, tailored financial advice to meet client needs Proactively contact clients, gather insights through client discovery, understand their needs and changing circumstances and ongoing satisfaction with all of RBC Plan and prioritize client and market activities, find opportunities and make introductions to RBC partners to fulfill clients' business and personal financial needs to win as One RBC Manage risk and exercise due diligence in all banking procedures and develop appropriate action plans in response to concerns/risks Champion digital enablement and be an advocate of RBC mobile and online applications, enable our clients to engage with RBC through the channel of choice Be on your client's path, visit your clients on-site to gain a thorough understanding of their business objectives and operations, as permitted

What do you need to succeed?

Must-have

Minimum 2+ years of experience in a business/commercial relationship management role Business development and client acquisition and prospecting skills, including building and leveraging valuable Centres of Influence within the local business community Proven track record in exceptional client relationship management Credit skills and knowledge, including an understanding of risk assessments, financial analyses, credit structuring/solutions, and deal presentations Excellent communication, time management and organizational skills

Bilingualism: French and English

Nice-to-have

Completion of the Associate Account Manager training program, or have previous experience as a small business owner, or in similar field Entrepreneurial mindset and self-motivation to achieve superior results Continuous learner with a deep curiosity for understanding his/her diverse customers and is up-to-date with changes in client needs, procedures, and relevant products Good knowledge of a broad array of business and personal financial products and services

Job Skills

Adaptability, Business Development, Client Centricity, Communication, Critical Thinking, Curiosity, Financial Acumen, Practice Management

Additional Job Details

Address:

3405 HARVESTER RD:BURLINGTON

City:

Burlington

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

PERSONAL & COMMERCIAL BANKING

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2025-09-22

Application Deadline:

2025-09-27

Note

Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

I

nclusion

and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.