Senior Recruiter, Operations

Toronto, ON, Canada

Job Description


Global, culturally diverse, inclusive, and innovative - welcome to AMS, where talent is our world. Over the last two decades, AMS has redefined the landscape of talent outsourcing and consulting. From pioneering the concept of RPO to continually revolutionizing how organizations approach talent acquisition, AMS stands as a world leader in the industry.Committed, engaged, and inspired, we feel a real sense of belonging, and all have one thing in common: a real passion for talent. Become part of this world and make a difference with us.https://www.weareams.com/The RoleHybrid in our AMS Toronto office at King St W & University AveAs an AMS Senior Recruiter, you will support client hiring managers with filling their vacancies to target start dates ensuring all quality thresholds and KPIs are met, and value is generated for AMS. The role of the Senior Recruiter is to develop and deliver excellent recruitment services to the client in line with agreed service levels. The Senior Recruiter is also responsible for building excellent relationships within the hiring manager community to identify opportunities for direct hiring and provide guidance to ensure a best practice approach to resourcing is adopted.The Senior Recruiter can be responsible for mentoring junior members of the team and providing support and information as requested by the Manager. This is a key role that requires a responsive, strategic and client-facing individual.Key Accountabilities

  • Ensure the recruitment service is delivered, in line with contractual obligations and client service levels
  • Contribute to the commercial success of the account through the achievement of NFI (monthly and annual) targets. Accountable for delivering to target start dates
  • Develop end-to-end recruitment campaign strategies to meet longer term client requirements
  • Develop and support the sourcing strategy for each role/business unit and agree the strategy (including web-based and direct sourcing) with hiring manager
  • Work effectively with the sourcing and admin team to ensure a smooth client and candidate experience
  • Mentor / guide members of the sourcing and admin team on best practice approaches, client culture and support them in achieving success in their roles
  • Responsible for the management of candidate relationships and their satisfaction with the recruitment experience until start date
  • Ensure that all changes to a candidate's status are tracked on the ATS to enable accurate reporting
  • Support the hiring manager with deciding which candidate to hire and guide them in determining an appropriate offer. Close the candidate: broker the offer with the chosen candidate, manage objections and support the candidate during their notice period
  • Ensure all AMS and client systems are updated in a correct and timely manner
  • Forecasting placements based on demand, changes in the clients business, the candidate pipeline and trends in business demand
  • Producing timely and accurate activity and management information reporting
  • Producing communications to a high standard (e.g. client presentations) and in accordance with the clients brand guidelines if required
  • Involvement in any relevant client presentations and evaluation / review meetings
  • Identifying areas of process improvement, service enhancement, related strategic projects and opportunities to increase the scope of the service and communicating these to the Client Services Manager and the team (including coordinators, members of the sourcing team and Resource Specialists)
  • Compliant with legislation affecting area of work (e.g. age discrimination, employment risks for contractors)
Skills & Experience
  • 5 plus years experience hiring within Financial Services and ideally high volume. Call Centre hiring is an asset.
  • Worked with and presented to and solved issues for clients and candidates, including Hiring Managers.
  • Experience of developing and delivering end-to-end recruitment campaign strategies to meet client requirements.
  • Expert in behavioral / competency-based interviewing.
  • Experience of working to and achieving demanding targets, ratios and SLAs.
  • Experience of producing business orientated management information.
  • Able to demonstrate a broader understanding of the client's business and strategies and how they influence AMS Service Delivery.
  • Able to act autonomously, potentially responsible for own business areas on a standalone basis.
  • Thorough understanding of legislation affecting area of work (e.g. age discrimination, employment risks for contractors).
  • Understanding of legislation affecting area of work (e.g. age discrimination, employment risks for contractors).
  • Expertise in various candidate sourcing strategies (e.g. web sourcing, networking, advertising and database searching).
OtherWhat you'll get in return:Here at AMS, you have the opportunity to work on projects that integrate across our practice areas, supporting and innovating delivery for our clients. You'll be part of a team with global capabilities and setting a new direction for us in terms of how we creatively solve our clients' most pressing talent-related challenges. You can innovate, disrupt and influence with organizations that want to transform their operations and win the war for talent.What we offer:
  • A vibrant, diverse, and collaborative culture with a global mindset
  • Exposure, experiences, training, and investments in innovative TA resources
  • High value and challenging work
  • Flexible working - home working options
  • A competitive reward and benefits package
Our culture of inclusion and belonging.
We welcome applications from people of all backgrounds, and all aspects of employment are based on merit, qualifications, and business needs. We do not discriminate based upon age, disability, gender identity, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, sexual orientation, or any other applicable legally protected characteristic.If you require any accommodations or have any accessibility needs, please reach out via email or make a member of our Talent Acquisition team aware at any timeShare this jobSigning up for a job alert is easy, fast and smart. We will let you know when jobs that fit your search
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Job Detail

  • Job Id
    JD2357374
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Toronto, ON, Canada
  • Education
    Not mentioned