Job Description

The Government Client is seeking a Senior Project Manager/Leader with expertise in cybersecurity and ITSM platforms to manage large-scale initiatives, including ServiceNow delivery and integration with SIEM within the Cyber Security Operations Centre (CSOC).
Job Title: Senior Project Manager/Leader
Job Location: Toronto, ON/Hybrid
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Must Haves:
Proven experience managing ServiceNow delivery and ITSM integration with SIEM
Strong background as a PM Lead in the cybersecurity domain
Ability to solicit user feedback, track KPIs, and drive iterative platform enhancements aligned with CSOC outcomes
Experience in client engagement and alignment with CSOC strategies
Responsibilities:
Lead end-to-end delivery of ServiceNow enhancements and CSOC platforms (SIEM, SOAR, threat intelligence, vulnerability management tools)
Define and maintain project plans, resource forecasts, risk registers, and communication strategies
Gather/refine requirements for incident management workflows, dashboards, and reporting in ServiceNow CSOC applications
Coordinate with OPS teams, vendors, and third-party integrators to ensure smooth deployment and day-2 supportability
Apply cybersecurity best practices and secure-by-design principles to configurations and integrations
Facilitate steering committees and stakeholder forums, delivering executive-level status reporting and recommendations
Proactively identify and mitigate project/security risks while driving continuous improvement and alignment with CSOC outcomes