Job Description

SENIOR PROJECT MANAGER (Court Technology Services - Point-of-Sale (POS) System Modernization)

Requisition #:

R25-3364 (GOAPRDJP00000669)

Location:

Hybrid in Edmonton, AB (Work from office days Tues, Wed, and one other scheduled day)

Engagement Type:

Contract

Number of Resources required:

1

Rate (CAD):

Up to $125.00 per hour / Commensurate with related experience and market competitiveness

Term:

2025-10-01 to 2026-09-16 with 12 month extension available (up to 23.5-month contract)

Hours per day:

7.25

Security Screening:

Enhanced Security Clearance (Requires last 3 years continuous residency in either Canada or USA)

Submission Deadline/Closing Date:

September 2, 2025 (2:00 PM Mountain Time)

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Tri-global Solutions Group Inc. is seeking one (1) Senior Project Manager (Court Technology Services - Point-of-Sale (POS) System Modernization) to join our talented Service Delivery team at Ministry of Justice (Government of Alberta).

WORK MODEL: The successful contractor(s) will be working in a hybrid work model at John E. Brownlee Building, 10365 97 Street NW, Edmonton, AB. Work from office days are Tuesday, Wednesday, and one other scheduled day. This arrangement is subject to change and can be discussed further with the selected candidate. Applicants must be authorized to work in Canada to apply (Canadian Citizen or Permanent Resident). Standard Hours of work are 08:15 - 16:30 with a 1 hour lunch break Alberta time, Monday through Friday excluding holidays.

ENHANCED SECURITY CLEARANCE: An Enhanced Security Check is required upon contract award. Must have the last 3 years continuous residency in either Canada or United States as minimum.

Please review the project overview and requirements below. If you meet the requirements and are interested in submitting for this role, please reply to this job posting.

If you know other consultants who may be interested in this opportunity kindly share this job posting.

Thank you.

Tri-global Solutions Group Inc.

Website: https://tri-global.com

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PROJECT OVERVIEW

Project Name:

Court Technology Services Projects CTS Project Manager

Scope:

Court Technology Services, withing the Alberta Courts, is seeking a Project Manager to work on the design/implementation plan/program development plan for various projects within the technology delivery space of the Alberta Courts. In addition to other projects, the primary project this resource will be allocated to is the Point of Sales modernization project.

The Ministry of Justice is facing a significant operational and strategic challenge due to the limitations of its current Point-of-Sale (POS) system. This legacy solution is no longer capable of meeting the evolving service expectations, security requirements, and operational efficiency demands of Alberta's court system.

Key business problems include:

Outdated Technology: Escalating Service Costs and Vendor Lock-In: Limited Financial Transparency: Security and Compliance Risks: Manual Inefficiencies:
Department/Organization

The project will be led by Court Technology Services (CTS) within the Ministry of Justice. Stakeholders include Court Administration, Financial Operations, IT Services, and Procurement Services. Implementation will affect over 80 court locations across Alberta, spanning all three levels of court.
Function

The project involves financial transactions, court fee collections, ticket and fine payments, and financial reconciliation functions. It will also support operational efficiency for Judicial clerks, finance and Treasury staff, and IT administrators.
Technology

The solution must:
o Integrate with the Justice Online Information Network (JOIN) and other court systems.

o Comply with PCI-DSS standards, Government of Alberta cybersecurity policies, and data residency requirements (data must remain in Canada).

o Support Azure Active Directory for secure authentication.

o Be available in either a Software-as-a-Service (SaaS) or on-premises deployment model, as determined through solution evaluation.

DESCRIPTION OF SERVICES

Duties:

Lead, facilitate and document strategic plans and priorities, aligning to Department vision. Facilitate stakeholder meetings, workshops, and focus groups. Prepare and present strategies and information to steering committees and project groups. Prepare and deliver presentations about the project, or issues to executives and staff, steering committees, project group, Court Operations personnel, and other stakeholders. Assist with risk management and issues management Develop and execute change management plans and communication plans Develop a consultative approach with business sponsors and key stakeholders, and performance measure indicators. Document initiative/project backgrounds, descriptions, financial modeling, alternatives, impacts, risks, cost-benefit analyses, recommendations, implementation strategies, and approval processes. Provide quality assurance services throughout the project and developments to ensure completeness and consistency of documentation, which could include content review. Identify risks associated with business case, projects, and implementation. Manage tasks, action items and follow up, and escalate as required. Provide support by bridging communication between external stakeholders, the Alberta Courts, Technology and Innovation teams, etc. Coordinate approvals and sign-offs. Respond to stakeholder requests. Complete documentation for decision making processes. Provide direction to cross functional team(s) to ensure successful delivery of product(s). Track and monitor scope and timelines for delivery of data product(s). Analyze and report on progress. Communicate project status and all relevant information to stakeholders. Develop project schedule plans and strategies, estimate resource requirements, develop and monitor work plans and take corrective action for completion of project tasks. Provide guidance to project resources in establishing work priorities and prompt delivery of project tasks. Develop, as required, related requirements documentation. In collaboration with project sponsors, assess whether the project achieved stated outcomes and identify opportunities for improvement for future similar projects. Take responsibility for ongoing client satisfaction - manage peer-level client relationships and overcome hurdles to ensure win-win solutions. Coordinate with leadership to develop a well-defined project plans that clearly states the project's objectives, scope, assumptions, timeline, resource requirements, risks, benefits and budget. Work with project sponsors and the project management office to develop a project organization structure with clearly defined roles and responsibilities for all stakeholders. Document and report project status against established objectives, milestones, budget and resources and facilitate tracking and closure of issues and risks.
Other various projects including Justice Digital - the digital transformation of the Courts, CTS Transformation - the restructure and building of the IT delivery organization, which encompasses refining our processes, procedures, capabilities, etc. In addition, we have a host of technology projects that include upgrading and implementing technology in the Courts technology environment, further enhancing our digital infrastructure.

In relation to other various projects, the duties and responsibilities will remain consistent with what we have previously mentioned.

MANDATORY REQUIREMENTS

- The proposed resource must meet or exceed one of the following combinations of education or certification and experience in the resource role (8+ years): o University degree in business, management or a related discipline and four years of related experience; OR o Two-year diploma in business, management or a related discipline from a recognized post-secondary institution and six years of related experience; OR o One-year certificate in business, management or a related discipline from a recognized post-secondary institution and seven years of related experience.

- Proposed resource has agreed to a Criminal Records Check and Enhanced Security Clearance including a credit check prior to commencement. (Yes or No)

- Proposed resource must have the last 3 years continuous residency in either Canada or United States as minimum. This is a requirement for the Enhanced Security Clearance. (Yes or No)

- Experience assisting clients to execute strategies with technology, process, organizational design and IT operations. (5 years+)

- Experience conducting, facilitating and interpreting impact and risk assessments across multiple scenarios. (5 years+)

- Experience developing and delivering communications and presentations at multiple levels of an organization. (eg. Executive Management, Management, Program Sponsors, Steering Committee, Branch Managers, End Users) (5 years+)

- Experience developing and maintaining positive relationships across the organization, from front line staff to executives. (5 years+)

- Experience using analytical and problem solving skills to plan and design creative solutions. (5 years+)

- Experience with business writing, communication and documentation. (5 years+)

- Experience with change management. (5 years+)

- Experience with information management concepts, privacy, and security issues relating to ATIA (Access to Information Act) and POPA (Protection of Privacy Act) - previously known as FOIP (5 years+)

- Experience with the development of communications plans. (5 years+)

- Experience working with system stakeholders in the development and maintenance of IT applications. (5 years+)

DESIRABLE REQUIREMENTS

- Experience at the senior management level or above in an organization of comparable size and complexity to the GoA. (5 years+)

- Experience creating flowcharts/diagrams/analyses, including but not limited to activity, process flow, data flow, entity relationship, mind map, roadmap/plan, gap analysis, organizational chart, SWOT analysis, RACI matrix, UI wireframes, user personas/journey maps. (2 years+)

- Experience evaluating policies, programs, and initiatives using program development principles. (2 years+)

- Experience in a leadership and/or facilitation role. (5 years+)

- Experience in managing projects in an organization of comparable size and complexity to the GoA. (5 years+)

- Experience in quantitative and qualitative analysis of costs and benefits. (5 years+)

- Experience in the design, development and implementation of a digital transformation initiative or digital delivery program. (2 years+)

- Experience leading an organization through a large scale technology change impacting all levels of the organization. (2 years+)

- Experience with financial reporting and modeling. (5 years+)

- Experience with government planning and budgeting processes and procedures. (3 years+)

- Experience with systems development methodologies and life cycles for application development. (5 years+)

- Experience with the development of business cases for a wide variety of initiatives and projects (strategic, business improvement, information technology, etc.). (5 years+)

- Experience with the development of information management or related types of policies, standards and practices. (5 years+)

NOT FOR YOU?

Check out our other opportunities at https://tri-global.com or follow us on LinkedIn. We thank all candidates in advance. Only candidates selected for an interview will be contacted.

WHY WORK WITH TRI-GLOBAL?

- Empower positive change by enabling our clients to revolutionize innovation and technology, elevating them to a higher level of excellence and efficiency.

- Join an exceptional and committed team that redefines the landscape, forging a distinctive path towards success.

- Engage in stimulating and captivating projects that push boundaries and keep you constantly motivated.

Job Type: Full-time

Pay: Up to $125.00 per hour

Benefits:

Work from home
Experience:

Delivering presentations at all org levels: 10 years (required) Maintaining relationships across organization: 10 years (required) Designing solutions using problem solving skills: 8 years (required) Point-of-Sale (POS) or financial system modernization: 2 years (preferred) Writing business communications and documents: 8 years (required) Applying change management techniques: 5 years (required) Understanding ATIA and POPA/FOIP privacy issues: 5 years (required) Developing communications plans: 6 years (required) Collaborate on IT application development with stakeholders: 6 years (required) Working at senior management level or above: 6 years (preferred) Managing projects of similar scale to GoA: 6 years (preferred) Delivering digital transformation initiatives: 3 years (preferred) Leading large scale technology change: 6 years (preferred) Develop information management policies, practices, policies: 5 years (preferred) Conducting and interpreting risk assessments: 8 years (required)
Work Location: Hybrid remote in Edmonton, AB T5J 5C5