Job Description

At Coast Capital, we're not dreaming about a better future, we're building one.

As a member-owned cooperative, we're helping our members with their real goals and real challenges so they can live the real life they want. It's what we've been doing for over 80 years, and it's why today we stand almost 600,000 members strong. Plus, we invest 10% of our budgeted profits back into our community - almost $90 million since 2000 alone - because when our members do well, we believe our communities should do well too.

Senior Project Manager

Location: British Columbia (CA-BC)

Job Type: Full Time

myWork Options: In-person, Hybrid, Remote

Role Purpose:

The Senior Project Manager is responsible for delivering business benefits of specific projects or initiatives through complex planning and managing of resources, time and budget and multiple interdependencies. The projects involve and benefit multiple business unit stakeholders and frequently comprise part of a program that benefits the entire enterprise.

Corporate Responsibility:

At Coast Capital Savings (CCS), one of our goals is to be recognized as one of Canada's leading companies. We strive to have a positive economic, environmental and social impact, providing responsible leadership in the marketplace, the workplace and in the communities where we live and work. We operate in a regulated environment whereby public trust is paramount. As a company and as employees, we will conduct ourselves with the highest standards of integrity and professionalism without exception, at all times.

Individual Key Contributions/Responsibilities:

• Advanced communication skills to effectively communicate project objectives, requirements, expectations, concepts, and progress to the team, project sponsor, steering committee, senior management and stakeholders as required.
• Provides formalized direction and leadership to assigned project team(s) and provides feedback on the performance of project team members.
• Demonstrates an excellent understanding of the corporate strategies, goals, and objectives by delivering the business benefits defined by them.
• Determines project structure, identifies required skills, knowledge and abilities and defines roles and responsibilities of project team members. Develops related project documentations.
• Manages project plans: tracking, monitoring, and communicating project progress, requirements, quality measures, controlling of scope, and change control processes.
• Motivates and manages diverse project teams (internal & external) and situations to ensure successful completion of assigned projects on time and on budget.
• Contributes and continuously adds to their project management knowledge and competencies by seeking out advancements in project management practices, tools, and skills.
• Responsible for evaluating the feasibility of the project by drawing upon their considerable technical, business and institutional knowledge and the project objective/benefit to be realized.
• Identifies and proactively manages risks and issues.

Qualifications:

• Minimum 7 - 9 years of job related experience.
• Requires 7+ years of project management experience with 4 years of complex, high value project management experience. Minimum of 5 years' experience planning and delivering IT projects and managing project teams and vendor relationships.
• Bachelor's Degree or a diploma requiring 3 - 4 years of full-time study.
• Bachelor's degree in Business or Information Technologies. PMP Certification or comparable combination of experience and education. ITIL and/or AGILE Certification an asset.
• Knowledge and application of formal project management methodologies and Software Development Life Cycle.
• Expert knowledge of MS Project.
• Advanced knowledge of business processes, practices, and systems preferably in the financial services industry.
• Demonstrated competency to managing a broad spectrum of projects including: Strategic Corporate Initiatives, IT Projects, Business Projects.
• Advanced skills using MS Office Suite and Visio.
• Ability to plan and facilitate a variety of business and technical meetings.
• Ability to learn and adapt to new technologies as required.
• Software development and/or software applications management experience and ability.
• Excellent comprehension of information systems technologies and application architectures.
• Understanding of banking E-Systems such as internet online banking, mobile (i.e. Smartphone) banking and mobile payments.
• Ability to effectively manage multiple projects of varying complexity within set timelines.
• Excellent verbal and written communication skills including professional quality reports, analytical documents and business cases.
• Well-developed negotiation and mediation skills pertaining to planning, budgeting, resource acquisition and management.
• Proven effective leadership skills to manage, motivate and coach staff.
• Strong interpersonal skills and the ability to work with all levels of management and staff.
• Conflict resolution skills for project related issues.
• Ability to manage customer expectation by educating them on the risks, costs, and benefits of a variety of options.
• Sound organizational and time management skills in order to develop and meet tight project timelines, and work with interruptions and changing priorities.
• Advanced skill in managing teams of IT and business professionals dealing with all aspects of the delivery of projects and services.

At Coast Capital, we value diversity, equity and inclusion. We're not all the same and we like it that way. We don't just accept differences - we celebrate, support, and we thrive on them for the benefit of our employees, our members, and our community. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills.

Why join Coast Capital?

Purpose is our North Star. We look at everything through our purpose. It informs the advice we provide our members, the experiences and products we create, and the programs we build to support our employees and communities.

Committed to inclusion and engagement. We have an ongoing focus on equity, diversity, and inclusion and routinely track how we're doing, and what we need to do to keep improving. We foster a culture where everyone can feel safe to be who they really are and thrive.

A career that grows with you. We believe in developing our people and promoting from within. Many employees have spent decades, and sometimes their entire careers, with Coast Capital and have progressed from the frontlines to senior leadership.

Work where you're most effective. In 2020 the world changed, and that includes how we work. In response to COVID-19 we launched myWork, which gives employees flexibility in where they work based on the nature of their role.

Benefits that flex to the needs of you and your family. We offer comprehensive, customizable benefits for you and your family, so you can choose what fits best for you and your lifestyle.

Retirement options. We also take care of our employees once they retire. That's why we offer the choice of a defined contribution or defined benefit pension plan or RSP's.

Mortgage and auto financing benefits. Employees save thousands on their mortgages and auto loans with best-in-category benefits.

Real recognition. We recognize excellence throughout the year, through an online community that lets employees give kudos and thanks throughout the year. We're human, which means we like to have fun with events, celebrations, and recognition throughout the year.

An award winning culture. We're a Platinum member of Canada's Best Managed Companies and are regularly recognized by Canada's Most Admired Corporate Cultures and the BC Top Employers Awards.

We reinvest 10% back into the community. When we do well, our communities do well. That's why since 2000 we've invested over $90 million into our member's communities.

Double your impact. Through our employee volunteer program, Coast Capital donates $10 for every hour you volunteer to a Canadian charity or non-profit of your choice.