Job Description

About Citco

Citco is a global leader in fund services, corporate governance and related asset services with staff across 50 office locations worldwide. With more than $1.8 trillion in assets under administration, we deliver end-to-end solutions and exceptional service to meet our clients' needs.


For more information about Citco, please visit www.citco.com

About the Team & Business Line:

Fund Administration is Citco's core business, and our alternative asset and accounting service is one of the industry's most respected. Our continuous investment in learning and technology solutions means our people are equipped to deliver a seamless client experience.


As a core member of our Projects and Governance Team (PGT), you will be working with some of the industry's most accomplished professionals to deliver award-winning services for complex fund structures that our clients can depend upon.


Reporting to the Project Manager, the Senior Project Coordinator is part of a global team supporting CFS Operations. This role will entail working with management and various teams across Citco, and be responsible for the oversight and/or execution of assigned projects. This role will require adaptability along with strong analytical, communication and time-management skills as assignments will be varied with competing deadlines, at times requiring a quick turn-around.


Projects & Governance Team (PGT) is charged with providing multiple CFS Lines of Business units (Hedge Fund, CAIS, Private Equity, Real Assets, Investor Relations, Ancillary Services) with project management governance when executing initiatives that benefit the larger CFS Organization. Additionally, PGT works with other CFS Divisions (Group, Bank, CGS/Mercator, Registered Funds, and Technology) as required and where initiatives cross division lines. PGT provides project governance with a structured framework and management information reporting, allowing for timely escalation of issues and risks that impact the success of the initiatives. Initiatives will include system conversions/on-boarding (BPM, Dynamo, SDLP), achieving headcount objectives (Global Location Strategy, Headcount Forecast support), client or operational transitions, and Chief of Staff Initiatives oversight. Most initiatives cross several departments and locations, with senior leadership stakeholders.

Your Role:

Initiate projects under the guidance of the Lead Project Coordinator by defining scope, tasks, timelines and identify and managing stakeholders, primarily Project Sponsor(s) and Senior Management for the various projects to be undertaken. Work along with the Lead Project Coordinator to execute projects independently by displaying sound judgement and proactively managing risk and issues Provide critical support on assigned projects, managing expectations and communicating delays on projects to the Project Lead and/or Project Manager Support the Lead Project Coordinator with the end-to-end execution of small to medium sized projects by ensuring that project plans are developed and implemented, inclusive of the below: Assisting with the definition of business plan, ensuring scope of project is clear, information is gathered from appropriate stakeholders and sign-off is obtained Assisting with identifying and documenting detailed requirements for initiatives Developing and tailoring the communication plan appropriately for each stakeholder group Ensuring project schedules are completed and maintained Ensuring risks and issues are identified, tracked and escalated to Lead Project Coordinator or Project Manager and Stakeholders Perform feasibility studies or cost-benefit analysis as required Conduct post project reviews, documenting lessons learned Work closely with stakeholders to ensure that requirements are understood and that identified tasks support the requirements Track project progress against defined milestones Track and manage contemplated change orders according to the defined process Coach and mentor Junior Project Coordinators Follow standard PGT PMO procedures and tools to manage projects to successful completion Collaborate with PGT resources in various locations and time zones to enhance and refine standard PGT PMO procedures and/or implement new tools Stakeholders across multiple lines of business and locations, requiring flexibility with hours at times

About You:

You have a bachelor level degree You have 3-5 years in project management roles, preferably in financial domain, and/or Citco operational experience with increasing responsibility You are a self-starter who can demonstrate taking initiative and ownership in current role You have proven time management capabilities You have excellent communication, organizational and presentation skills You have advanced MS Office suite skills

Assets/Nice to haves:

You are CAPM Certified or pursuing PMP certification Experience with agile delivery methodologies and/or continuous improvement methodologies Experience with Smartsheet, Project Server, SharePoint, Qlik, Jira and/or Confluence Understanding of how ERP, BPM, CRM and BI tools operate You have demonstrated understanding of Lean Six Sigma /BPM /BA concepts AIIM BPM Certificate , Certification from BPMInstitute.org , ABPMP's Certified Business Process Professional (CBPP), IIBA, PMI-PBA , etc., will be considered assets

Our Benefits

Your well-being is of paramount importance to us, and central to our success. We provide a range of benefits, training and education support, and flexible working arrangements to help you achieve success in your career while balancing personal needs. Ask us about specific benefits in your location.


We embrace diversity, prioritizing the hiring of people from diverse backgrounds. Our inclusive culture is a source of pride and strength, fostering innovation and mutual respect.


Citco welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection