Job Description

Our team and what we\'ll accomplish together:

The Connected Home Development and Operations team, is on a mission to transform the Canadian and Global Home Security Service. We focus on designing, building and operating the cloud based, TELUS Smart Home service platform, devices, applications that help us put customers and communities first.

What you\'ll do:

You will be at the forefront of an exciting, Smart Home platform, devices and application development program. You\'ll lead delivery of a cloud based, global platform, and, as part of an agile development program team, work closely with engineering managers, solution architects, product owners, product managers, engineers and developers to create a platform with speed and scale.

Here\'s how:

• Lead the delivery of a large-scale, microservices based platform on Amazon Web Services(AWS) that drives significant value for TELUS Smart Home customers
• Work across internal and external partners to integrate with multiple systems and deliver Smart Home devices,and mobile applications
• Establish and maintain strong relationships with stakeholders across the organization, including business leaders, functional teams, and external partners
• Establish and maintain program governance structures, including steering committees, working groups, and other forums as required
• Ensure the timely identification and management of program risks, issues, and dependencies, and develop mitigation plans as required
• Ensure all program deliverables meet TELUS\' quality standards, and lead the development and execution of program testing and acceptance plans
• Manage program communications, including progress reporting, issue escalation, and stakeholder engagement
• Coach and mentor program team members, providing guidance and support to ensure the successful delivery of program objectives

What you bring:

• 5 + years program management experience, including consistent application of agile project management and change management methodologies and tools
• Experience leading Scrum of Scrums, and other agile ceremonies
• Strong experience with risk management/mitigation of large, complex initiatives
• Strong track record of delivery in Telecommunications, Smart Home and IOT industry
• Ability to proactively resolve internal and external conflicting priorities in the delivery of a project, resolve resourcing issues, manage schedule conflicts and manage project scope
• Powerful, concise and effective communication and presentation skills to all levels of management and external parties
• Ability to guide a cross functional team of highly skilled people working separately and effectively across the organization
• Excellent working knowledge of Google Workspace, JIRA, Confluence, Slack
• PMP designation or similar certification

Great to have:

• Experience working with AWS and/or other cloud providers
• Experience delivering Smart Home and/or IOT products
• Experience working with global platforms

A bit about us

We\xe2\x80\x99re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.

You\xe2\x80\x99ll find our engaging, high-performance culture personally fulfilling, professionally challenging, and financially rewarding. We\xe2\x80\x99re committed to diversity and equitable access to employment opportunities based on ability. Your unique contributions and talents will be valued and respected here. When you join our team, you\xe2\x80\x99re helping us make the future friendly.

Sales and Marketing

Help us, help our customers make a real connection

We are honoured to be recognized

$14.7 billion
TELUS\xe2\x80\x99s annual revenue

$4.8 billion
The brand value that TELUS brings

12
Consecutive years our annual dividend payment has increased

Accessibility

TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.

We offer accommodation for applicants with disabilities, as required, during the recruitment process.

Telus