Job Description

Description
Join our team and what we'll accomplish together
Join the TELUS Data Center of Excellence - the team at the heart of our enterprise data strategy. We are a high-impact group responsible for engineering data pipelines, transforming raw data into enterprise-grade datasets, and building performance metrics that guide decisions across a workforce of over 15,000 employees. We bridge data engineering, business intelligence, and performance analytics - creating scalable data products that power TELUS' customer experience, operations, and growth.
We're looking for a strategic leader who understands how to turn data into a competitive advantage. Someone who can envision the future, build the roadmap, sell the vision to executives, and lead cross-functional teams to bring it to life. If you've led transformative BI or data platform initiatives in a large enterprise, have experience shaping long-term data product strategies, and are energized by delivering business value through data - this is your next opportunity.
What You'll Do

• Define and Lead the Vision: Craft and champion a 2-5 year roadmap for unified, scalable data products (e.g., customer profiles, billing, interactions, and adoption data) that support enterprise analytics and performance management.
• Secure Executive Buy-In: Build compelling business cases, win C-suite and SVP-level support, and secure funding for data transformation initiatives. Build executive-level presentations, communicate program impact, and act as the voice of the data strategy at the highest levels
• Deliver at Scale: Lead the delivery of enterprise-grade data products and BI solutions, leveraging GCP, BigQuery, Snowflake, and tools like Looker and Tableau. Align data engineers, analysts, and business partners around a shared vision and execution strategy.
• Enable Governance & Compliance: Ensure adherence to data governance, privacy, and compliance standards including SOX.
• Support Agile Delivery: Guide teams through modern software and data development lifecycles using agile methods, CI/CD, and change/release management best practices.
• Measure Impact: Define success metrics and track performance against business outcomes.
• Foster Team Growth: Support and elevate fellow program leaders through knowledge-sharing and collaboration.

Qualifications
What you bring

• 10+ years in program, product, or strategic delivery roles, ideally in data or analytics environments
• Proven experience leading enterprise BI or data platform transformation programs
• A background working with cloud data platforms (GCP preferred), data lakes, ETL pipelines, and modern BI tools
• Strong understanding of data's role in driving business performance and organizational transformation
• Executive presence and the ability to communicate clearly C-suite leaders
• Track record of managing multimillion-dollar initiatives, budgets, and cross-functional delivery teams
• Deep understanding of how to turn data products into repeatable, high-value assets

Nice to Have

• Experience in telecommunications or customer-centric industries
• PMP, PgMP, SAFe, or Agile certifications
• Background with data governance and compliance frameworks
• Familiarity with enterprise data products (e.g., customer 360, order data marts, interaction tracking)
• Ability to mentor and inspire technical and non-technical stakeholders alike
• Familiarity with Site Reliability Engineering (SRE) practices and how they apply to data platforms to ensure data pipelines and products are reliable, scalable, and monitored.

What's in it for You

• Work at the forefront of TELUS' data transformation journey
• Partner with a skilled technical team that delivers impactful solutions
• Shape how data powers decision-making across a major Canadian enterprise
• Opportunities to influence strategic priorities at the executive level

Salary Range: $104,000-$156,000
Performance Bonus or Sales Incentive Plan: 15%
Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience. In addition, TELUS offers rewarding benefits, which may vary per job function, such as:

• Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family
• Flexibility to work in-office, virtually or a combination of both
• Generous company matched pension and share purchase programs
• Opportunity to give back to communities in which we work, live and serve
• Career growth and learning & development opportunities to develop your skills
• And much more ...

A bit about us
We're a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.
You'll find our engaging, high-performance culture personally fulfilling, professionally challenging, and financially rewarding. We're committed to diversity and equitable access to employment opportunities based on ability. Your unique contributions and talents will be valued and respected here. When you join our team, you're helping us make the future friendly.
Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.
Digital
Diverse teams lead the way to innovation. Leveraging different perspectives, experiences and ways of thinking allows us to deliver better insights, decisions, and solutions. Embracing our individuality, and leveraging diversity of thought is an important part of the amazing culture we have built at TELUS Digital.
We are honoured to be recognized
Team TELUS at a glance
1.4M
Days volunteered in our communities
$1.3
Billion contributed to charitable and community organizations since 2000
15.2
Million customer connections
Accessibility
TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.
We offer accommodation for applicants with disabilities, as required, during the recruitment process.