Job Description

Requisition ID: 236318



Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.



As a Senior Product Owner, you will play a key role in the strategic development and execution of the end-to-end Client and Account Onboarding & Servicing experience across our Wealth Management business. You will be responsible for defining and driving the product roadmap, collaborating with cross-functional teams, and ensuring seamless client journeys that align with business outcomes and regulatory requirements.

You will bring deep expertise in product ownership, client experience design, and operational efficiency, and will play a critical role in shaping the future of our onboarding and servicing capabilities.

Is this role right for you? In this role you will:

Strategic Product Leadership: Define and own the product vision and roadmap for onboarding and servicing experiences, aligning with business strategy, client needs, and regulatory requirements. Cross-Functional Collaboration: Partner with stakeholders across Wealth Management, Technology, Operations, Compliance, and Distribution to deliver impactful product initiatives. Client Experience Optimization: Champion client-centric design by identifying pain points, conducting gap analyses, and implementing solutions that enhance onboarding and servicing journeys. Data-Driven Decision Making: Conduct and synthesize research and analysis (e.g., product gap analysis, current state analysis, industry trends) to inform product strategy and prioritization. Gather, Document, and Groom Business Requirements: Lead and support the understanding and documenting of business needs through Agile methods such as user stories, acceptance criteria, definition of done, etc. Project Execution & Governance: Track and communicate progress against milestones, proactively identify risks, and ensure timely delivery of initiatives. Process Improvement & Automation: Continuously evaluate and streamline existing processes to improve efficiency, scalability, and team capacity. Stakeholder Engagement: Lead the development of advisor and investor support materials in collaboration with Product Marketing, Communications, and other internal teams. Risk & Compliance Alignment: Ensure all initiatives adhere to the firm's risk appetite, compliance standards, and operational controls. Culture & Leadership: Foster a client-focused culture, mentor junior team members, and contribute to broader organizational goals. Understand and Build Workflows: Work to understand complex business processes and system flows to help build workflows supporting target operating model execution. Challenge the Status Quo: Propose solutions and alternatives to internal and external stakeholders to enable the most effective process and requirement to be implemented

Do you have the skills that will enable you to succeed in this role? We'd love to work with you if you have:

8+ years of experience in product ownership, preferably within wealth management, financial services, or fintech. Proven track record of leading complex product initiatives from ideation to execution. Strong understanding of client onboarding, servicing workflows, and regulatory considerations. Undergraduate degree in Business, Finance, Technology, or related field; advanced degree or certifications (e.g., PMP, Agile, CFA, CSM) are assets. Completion of Canadian Securities Course (CSC) or equivalent industry designation. Proficiency in MS Office suite and workflow visualization tools; Microsoft Visio is a plus. Exceptional communication and stakeholder management skills. Self-motivated, accountable, and comfortable navigating ambiguity in a fast-paced environment. Productivity Tools (ex. MS Excel, PowerPoint, Word)

What's in it for you?

Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employee to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans. Accessibility and Workplace Accommodations - We value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements. Upskilling through online courses, cross-functional development opportunities, and tuition assistance. Competitive Rewards program including bonus, flexible vacation, personal, sick days and benefits will start on day one. Dynamic Ecosystem - Free tea & coffee, universal washrooms, and lots of space for team collaboration. Community Engagement - We offer opportunities for community engagement & belonging with our various programs such as hackathons, contests, cooking with friends, Humans of Digital and much more!


Location(s): Canada : Ontario : Toronto



Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.



At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.