Job Description

Position Title:
Senior Product Manager, Experience Platforms (Digital Strategy And Product) (English Services)
Status of Employment:
Contractee Long-Term (Fixed Term)
Position Language Requirement:
English
Language Skills:
English (Reading - C - Advanced), English (Speaking - C - Advanced), English (Writing - C - Advanced)
Work at CBC/Radio-Canada
At CBC/Radio-Canada, we create content that informs, entertains and connects Canadians on multiple platforms. Our successes and accomplishments are driven by embodying and upholding values, which include creativity, integrity, inclusiveness and relevance.



Do you think you have the ability and drive to keep up with this exciting, ever-changing industry? Whether it be in front of the camera, on air, online or behind the scenes, you would be joining a team that thrives on making connections and telling stories that are important to Canadians.
Unposting Date:
2025-09-25 11:59 PM
Position: Senior Product Manager, Experience Platforms
At the CBC, we all have a story to tell. What's yours?
If you share our passion for storytelling, Canada and having a positive impact on your community, CBC's Digital Strategy and Product team is where you want to be!
CBC serves one of the country's largest digital audiences and one of the few that is built and owned in Canada, by Canadians. Our product suite includes cbc.ca, CBC News app, CBC Gem and CBC Listen.
Our product vision is to make it effortless for all people and communities in Canada to tell and discover the stories that connect us. Whether delivering the latest breaking news, international hit series like North of North, deep dives into the issues of your town or neighborhood, award winning podcasts like Someone Knows Something, or nation building events like the Olympics, our products ensure that these stories reach Canadians on their phone, TV, desktop or smart speakers whenever they need or want us.
You have the opportunity to play a part in informing, enlightening and entertaining Canadians through innovative storytelling formats and content discovery. We are an empowered outcome-driven innovative hub for CBC, critical to the future growth of Canada's public media company and the wider content ecosystem. We believe that we are most impactful when our teams reflect the breadth of experience of the audiences we serve, and we are committed to an inclusive and equitable workplace to realize that belief. When you join our mission, you are not only contributing to the growth of the CBC, but the future of our country.
Why is this role important?
As the Senior Product Manager of Experience Platforms, you will take the lead in ensuring we have foundational Web and App platforms that enable our audience-facing teams to bring new content experiences to market as quickly as possible. The platform teams are responsible for the core technology that multiple teams work on. This role includes aligning or consolidating underlying technology, libraries, and ensuring functional parity across our many platforms. You will work with many departments across CBC to prioritize and execute on business priorities impacting revenue and data insights. You will coach and lead the Product Owners for Web and Apps Platform on identifying accelerators that many teams can utilize. You will partner with Engineering to prioritize tech stack upgrades, keeping technical debt contained and improving and automating testing and deployment processes and tools.
We are currently starting an App platform transformation that involves rearchitecting our entire App with a Clean architecture and utilizing KMP shared libraries that reduce rework between iOS and Android Apps. This role would be critical in prioritizing, aligning and planning work with multiple teams. The goal is to allow key areas of the app to iterate on their experience while we work through replatfoming major areas. This will require strong team coordination, negotiation, and expert analysis of trade-offs.
In the long-term you will create a vision and objectives for your teams: to make sure our platform capabilities allow our experiences to be adaptive to changing audience needs. Key measures of success will be speed-to-market, platform performance measures like Google Lighthouse score, and improving ROI on introducing new data, ad tech, personalization and other shared backend capabilities across our entire product ecosystem.
Here's why we should work together:
Our digital teams' values - collaboration, inclusion, learning, and continuous improvement - embody who we are as a people-focused, digital-forward employer. We follow Agile principles and the empowered product operating model. Our dedicated managers work closely with every individual to ensure we are leveraging their strengths, championing their ideas and supporting their pursuit of new skills and their desired career progression.
Here at CBC Digital Strategy & Products, your well being is critical to our success. It is essential that work be a safe space where our employees are able to share their authentic selves with one another and to push each other to challenge conventions.
Perks you can look forward to:Work with purpose and impact at scale Flexible work schedules, allowing you to find balance for yourself, your family and your work; A hybrid environment you can enjoy the benefits of work from home and in-office collaboration Competitive total rewards package including robust health benefits and best-in-class defined benefits pension plan; Dedicated time for innovation, learning and development; wherever your interests lie; Opportunities to work with emerging technology; Opportunities for continued learning and professional development; Opportunities to become a member of our Employee Resource Groups; A creative and dynamic work environment, where your ideas and contributions can be heard, valued and respected; A supportive management team committed to upholding the highest standards of diversity and inclusivity; An environment which favors experimentation and an iterative approach in order to achieve the highest form of technical innovation.

What you bring to our team:Provides direct product leadership, coaching and role modelling for Product Owners in the portfolio, reinforcing product discipline and principles are applied in our approach to delivering product. Oversees the Web Platform Team and App Platform team portfolio of work, being the main communication point for other product and stakeholder teams across the organization, providing overall status reporting, and supporting in the mitigation of value risk, usability risk, viability risk, feasibility risk. Actively works with other product teams on joint roadmaps and planning, sees those plans through execution by removing roadblocks, communicating and reinforcing priorities, and often lead joint technical troubleshooting. Plan and manage delivery of our App Platform transformation planned over the next year. Understand the challenges faced by developers, audience experience product managers, product designers and content producers and work with team to ideate on solutions. Owns and co-develops the strategic 3 to 12 month roadmap for the Platform teams with the Product Leads and Technical Solutions Architect. Work closely with other Platform Product Portfolios to enable their needs to be integrated into the front-end experience: Content Creation, Analytics and BI, Identity and Personalization, Marketing and Revenue. Makes critical decisions on the quarterly prioritization and establishment of team workplans. Acts as intake point for new strategic work, making critical decisions on prioritization and roadmap commitments with stakeholders, and owns the continuous refinement of quarterly priorities ensuring alignment to business priorities. Acts as the main resource for quarterly planning and departmental inter-dependency management during execution. Works closely with stakeholders to identify the largest business problems and opportunities, leads initial discovery against those problems, works with the product teams to hand off to POs for execution, responsible for regular and meaningful updates to stakeholders and takes a client centric approach to stakeholder management. Leads relationships with technical teams within the organization and between Rad-Can and CBC, negotiating priorities, scope of work, and objectives. Sets and negotiates expectations of senior leadership to ensure that work is aligned with the business value, ensuring that problem statements are clear, Definition of Done is established across all work, measures progress and demonstrates the value that Experience Platform teams provide to the rest of the organization as necessary and required.

Qualifications:Has a Bachelor degree in Computer Science, Engineering, Technical Business or equivalent 5 years of professional experience in a technical product role developing software applications, preferably solutions deployed on high-traffic sites Demonstrated experience with the iOS and/or Android ecosystem, as well as web Demonstrated experience implementing shared services Demonstrated experience coordinating work across multiple agile product teams Demonstrated track record of continuous improvement Demonstrated facilitation experience Experience with data platforms used for A/B Testing, marketing and digital performance tracking, like Adobe Analytics, Chartbeat, Conductrics, Amplitude, Comscore Awareness of the purpose and application of tools such as Atlassian's JIRA, Confluence, and Bitbucket

Nice to have:Understanding of quality engineering practices, test automation and CI/CD Understanding of audience impact for a media and broadcasting company and developing best in class UX experiences Knowledge of media domain (e.g. ingestion workflows and streaming protocols) is a plus Have ability to lead and connect with people inside and outside of the team (eg. other product teams, stakeholders as necessary)

Candidates may be subject to skills and knowledge testing.

We thank all applicants for their interest, but only candidates selected for an interview will be contacted.
As part of our recruitment process, candidates who advance to the next
step will be asked to complete a background check. This includes:A mandatory Criminal record check. Other background checks may be conducted based on the operational requirements of the position.


CBC/Radio-Canada is committed to being a leader in reflecting our country's diversity. That's because we can only create and tell the stories that connect Canadians, by having a workforce that mirrors the ever-changing makeup of our country. That's why we, as an employer, value equal opportunity and nurture an inclusive workplace where our individual differences are not only recognized and valued, but also extend to and pervade all the services we provide as Canada's public broadcaster. For more information, visit the Diversity and Inclusion section of our website. If you have accommodation needs at this stage of the recruitment process, please inform us as soon as possible by sending an e-mail to recruitment@cbc.ca.



You are invited to consult and familiarize yourself with our Code of Conduct, which can be found on our corporate website. All employees must adhere to the Code as a condition of employment. We also invite you to take a look at our policy on conflicts of interest. In the event that you become an employee, it will be important to inform us, as quickly as possible, of any situation that, because of your hiring, constitutes or could appear to constitute a conflict of interest.
Primary Location:
Broadcast Centre 205 Wellington St. W., Toronto, Ontario, M5V 3G7
Number of Openings:
1
Work Schedule:
Full time