Job Description

Why us?

Think Research is a disruptive and rapidly growing software company that is changing the way healthcare is delivered across Canada, in the U.S. and EU. We are passionate about what we do, and even more so about the amazing people that help make what we do possible. Our technologies help deliver evidence based care to patients when they need it the most. We are growing our products to help meet the needs of clinicians across the world through innovative, knowledge based solutions. In short, we build software that saves lives!

Looking for a fresh challenge that truly allows you to feel your impact?

• Be part of something special. It\xe2\x80\x99s not every day that you get to change the way your friends and family are cared for
• Opportunity to join a rapidly growing team of high-energy, brilliant people who are passionate about their work and colleagues
• Mentorship from senior and c-level employees
• Exciting, collaborative, fast-paced and multidisciplinary environment
• Startup spirit
• Casual dress code
• Macbook with Sketch, Flinto, Abstract, Zeplin

About the role

As a UX/UI Designer at Think Research, you\xe2\x80\x99ll put user experience first. You\xe2\x80\x99ll touch every part of the design process, developing your ideas and solutions from beginning to end \xe2\x80\x93 from user research to wireframing, to designing high-fidelity user interfaces, to iteratively testing your ideas \xe2\x80\x93 all in the pursuit to build amazing products for patients and clinicians.

What you\xe2\x80\x99ll work on

• Drive the evolution of Think Research\xe2\x80\x99s product suite across multiple devices with patient-safety always at the forefront
• Work through the end-to-end design process on everything from small features to entirely new products, translating complex user needs into intuitive experiences
• Actively build empathy for the users of your products and embody their motivations, needs and pain points; represent your users when presenting ideas and solutions to team members and stakeholders
• Gather data from users through interviews and usability tests, create and validate hypotheses regarding product design solutions, rapidly iterate on your ideas, and deliver product features and improvements that users will love
• Solve core product problems while owning all facets of a user experience (strategy, IA, interaction design and research)
• Ensure modifications to existing features are designed and implemented on time and in a brand-consistent manner
• Help level-up the design thinking of the entire organization
• Lead by example by sharing your work early and often with other designers, developers and project stakeholders, understanding that feedback will only make your work stronger
• Seamlessly blend copy into the work you produce
• Facilitate and collaborate with others, taking a flexible and friendly approach to working with teams (product, engineering, client success, business development, R&D, etc.)

Who you are

• You\xe2\x80\x99re user-focused and have built your career gaining a deep empathy for the users of your products. You understand complex workflows, test and challenge your assumptions, continuously incorporate feedback, and can translate into simplified user experiences
• You use a user-centered design process which includes research, ideation, iteration and validation; you know when to apply the right methodology to the problem at hand
• You actively seek feedback from others at all stages in the design process, knowing that feedback will only make your work stronger
• You\xe2\x80\x99re not intimidated by unstructured environments and steep learning curves; they motivate and push you to learn and work smarter
• You think critically, listen actively, and communicate kindly to peers and stakeholders alike
• You\xe2\x80\x99re about more than making things beautiful, you are passionate about designing a sound user experience and bettering lives of others through your work.
• You are a strong communicator (both written and verbal, in 1-on-1s, group meetings, and online critiques), and can present complex ideas clearly and support your decisions with thoughtful rationales
• You are a person of integrity; trust, sincerity and ethical decision-making are at the core of who you are and you model these values in your interactions with teammates and stakeholders
• You embrace an attitude of learning and are always looking to raise your and your team\xe2\x80\x99s knowledge-base

Requirements

• Self-starter with 3+ years of product design experience shipping B2B and/or B2C products for web and mobile (experience in healthcare is a huge bonus)
• Strong understanding of critical thinking, design process and principles as demonstrated in a portfolio of live projects
• Proficiency with current design tools including Sketch, InVision, etc.
• Understanding development effort involved in creating your designs
• Ability to communicate interactions and development requirements in handoffs

Nice to have

• Experience working with and implementing WCAG Accessibility Standards
• Proficiency with HTML5, CSS3, especially their issues and quirks
• Insight into how design can/should be implemented using correct code and components
• Ability to create motion and animations using Flinto, Principle, InVision Studio, etc.

Resumes are useful, but they don\xe2\x80\x99t say much about your skills or passion. We would love to see a web portfolio of design work. Please include a link to your portfolio in your resume.

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