Job Description

You might not know our name, but you know where we are. That\'s because Compass Group Canada is part of a global foodservice and support services company that\'s the 6th largest employer in the world, with 625,000 employees.

You\'ll find us in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports venues, remote camps and military installations and more. We\'re in all major cities, at remote work sites and everywhere in between - doing business in Canada and 50+ other countries where you can learn and grow. Join us now and point your career forward!

Why work with Compass Digital? We are a member of Compass Group North America the leading foodservice and support services company. We create remarkable customer experiences through the innovative design and development of technology products and services. Compass Digital began as an innovation startup and the team has since rapidly grown and now supports technology and innovation across all of North America. Compass digital is comprised of user experience designers, developers, data scientists, project managers, business analysts, marketers and technology implementation managers, all of whom look at the world from a human perspective to rethink what\'s possible in the areas of technology innovation and consumer engagement within the foodservice and hospitality industries. Join us.

Job Summary

Compass Digital is looking for a Senior Product Designer to join our Operator Experience(OE) team to shape, create and build a high-impact product. The OE team comprises 6 respectful, passionate and curious individuals across three countries and time zones. We drive to help our operators grow their businesses by providing memorable experiences for their guests. You will work closely with our research, product management and engineering team to ensure we solve the right problem, and your design skills will help the team solve the problem right. Figma is our main design tool, along with Miro for remote collaboration, Jira and confluence for task tracking and documentation.

Now, if you were to come on board as our Senior Product Designer, we\'d ask you to do the following for us:

• Design discovery and exploration:

• Travelling on-site in the US & Canada to visit live operations
• Be a thought partner to product managers to focus on the right problems to solve
• Working with researchers to get to understand the problem space
• Leverage data to balance qualitative evidence with quantitative one
• Explore different ways to solve the problem. Help the team to decide on the most practical and scalable solutions.
• Design execution:

• Plan and manage your workload. You want to balance the quality and the speed so we can ship value early and iterate quickly.
• Lead full end-to-end design from ideation, user flows, wireframes, and high fidelity to final delivery of design files to engineering
• Collaborate closely with engineering teams to execute the intended design
• Contribute to planning and conducting usability testing
• Design leadership:

• Provide thought leadership to the team
• Mentor other designers
• Contribute to the design culture.

Think you have what it takes to be our Senior Product Designer? We\'re committed to hiring the best talent for the role. Here\'s how we\'ll know you\'ll be successful in the role:

• You love solving complex problems
• You are entrepreneurial and comfortable with ambiguity
• You are an excellent storyteller and communicator
• You are a seasoned designer who doesn\'t get attached to your solution
• You have experience building desktop and mobile products
• You are comfortable conducting evaluative user research
• You view product managers and engineers as \'we,\' not \'them.\'
• You don\'t shy from healthy debates- it\'s a sign of cognitive diversity, but also know when the team should make a decision and move on
• You have 5+ years of product design experience. Startup or agency experience is a plus.

Compass Group Canada is committed to nurturing a diverse workforce representative of the communities within which we operate. We encourage and are pleased to consider all qualified candidates, without regard to race, colour, citizenship, religion, sex, marital / family status, sexual orientation, gender identity, aboriginal status, age, disability or persons who may require an accommodation, to apply.

For accommodation requests during the hiring process, please contact for further information.

Compass Group