Job Description

Join a Challenger


Being a traditional bank just isn\xe2\x80\x99t our thing. We are big believers in innovating the banking experience because we believe Canadians deserve better options, and we challenge ourselves and our teams to creatively transform what\xe2\x80\x99s possible in banking. Our team is made up of inquisitive and agile minds that find smarter ways of doing things. If you\xe2\x80\x99re not afraid of taking on big challenges and redefining the future, you belong with us. You\xe2\x80\x99ll get to work with people who will encourage you to reach new heights. We like to keep things fun, ask questions and learn together.

We are a big (and growing!) family. Overall we serve more than 370,000 people across Canada through Equitable Bank, Canada\'s Challenger Bank\xe2\x84\xa2, and have been around for more than 50 years. Equitable Bank\'s wholly-owned subsidiary, Concentra Bank, supports credit unions across Canada that serve more than 5 million members. Together we have over $100 billion in combined assets under management and administration, with a clear mandate to drive change in Canadian banking to enrich people\'s lives. Our EQ Bank platform (eqbank.ca) has been named the top Schedule I Bank in Canada on the Forbes World\'s Best Banks 2023, 2022, and 2021 lists.


Purpose of Job

The Senior Product Analyst will be responsible for supporting the HELOC management team on product operations, strategic decision-making, and initiatives. Becoming a key subject matter expert on HELOC data, trends, and opportunities, they will contribute alongside cross functional teams to the overall strategy and direction of the business unit. The Analyst will use their analytical abilities to provide both qualitative and quantitative input supporting the development of recommendations to refine the product.

Main Activities:

• Strategic Initiatives & Decision Making
• Contribute to the discovery, planning and execution process for a range of strategic and tactical business topics (e.g., growth, pricing, operational efficiency, regulatory, etc.)
• Support the development of business cases for new opportunities including qualitative fact finding and quantitative modeling for new products
• Create and deliver presentations to communicate findings from analysis
• Develop familiarity with internal systems and gather relevant data from various internal sources Support execution of product improvements or initiatives

• Portfolio Reporting & Insights
• Ideate, design, build and manage dashboards (PowerBI, Tableau, Excel) that consolidate portfolio metrics for operational and strategic decision making
• Monitor and analyse key business OKRs, provide insights into trends
• Develop and communicate presentation materials with key data and portfolio insights
• Establish repeatable processes/methodology that enable quicker turnaround on analysis
• Develop and use quantitative methods (e.g., Excel models) to develop insights that support decision making

• Cross-functional data support & investigations
• Support requests from cross-functional teams to provide data or analysis to enable them to make data-driven decisions
• Support strategic planning and budgeting process (e.g., financial modeling, market research, development of presentation materials, etc.)
• Investigate system data discrepancies and provide proposals on related process or system improvements
• Present key insights and recommendations based on research and data analysis

Knowledge/Skill Requirements:

• Bachelor degree in Math, Statistics, Engineering, Computer Science, Business Administration or related field
• 3-5 years of work experience (2-5 in the financial industry \xe2\x80\x93 preferably mortgages)
• Experience building data reports and visualization tools (e.g. SQL, Cyberquery, Tableau, PowerBI)
• Awareness of key trends in Financial Services, banking & payments
• Strong business acumen
• Excellent analytical, modeling and problem solving skills
• Excellent oral and written communication skills
• Excels in using MS Office tools (Excel, Access, Power Point)
• Strong attention to detail

What we offer [For full-time permanent roles]

\\uD83D\\uDCB0 Competitive discretionary bonus
\xe2\x9c\xa8 Market leading RRSP match program
\\uD83E\\uDE7A Medical, dental, vision, life, and disability benefits
\\uD83D\\uDCDD Employee Share Purchase Plan
\\uD83D\\uDC76\\uD83C\\uDFFD Maternity/Parental top-up while you care for your little one
\\uD83C\\uDFDD Generous vacation policy, personal days and even a moving day
\\uD83D\\uDDA5 Virtual events to connect with your fellow colleagues
\\uD83C\\uDF93 Annual professional development allowance and a comprehensive Career Development program
\\uD83D\\uDC9B A fulfilling opportunity to join one of the top FinTechs and help create a new kind of banking experience


The incumbent will be working hybrid and in office time will be spent working from Equitable Bank\xe2\x80\x99s additional office space located at 351 King Street East, Toronto, ON.

Equitable Bank is deeply committed to inclusion. Our organization is stronger and our employees thrive when we honour and celebrate everyone\xe2\x80\x99s diverse experiences and perspectives. In tandem with that commitment, we support and encourage our staff to grow not just in their career path, but personally as well.


We commit to providing a barrier-free recruitment process and work environment for all applicants. Please let us know of any accommodations needed so that you can bring your best self to the application process and beyond. All candidates considered for hire must successfully pass a criminal background check and credit check to qualify for hire. While we appreciate your interest in applying, an Equitable recruiter will only contact leading candidates whose skills and qualifications closely match the requirements of the position.

We can\xe2\x80\x99t wait to get to know you!