Job Description

At CN, everyday brings new and exciting challenges. You can expect an interesting environment where you\'re part of making sure our business is running optimally and safely-helping keep the economy on track. We provide the kind of paid training and opportunities that long-term careers are built on and we recognize hard workers who strive to make a difference. You will be able to thrive in our close-knit, safety-focused culture working together as ONE TEAM. The careers we offer are meaningful because the work we do matters. Join us!Job SummaryReporting to the Procurement Manager, the Senior Procurement Agent is responsible for ensuring procured services meet business requirements, facilitating resolution of technical issues, and interfacing with Business Units with maximum productivity and effectiveness and acting as an escalation for issues encountered. The Senior Procurement Agent is a key team contact and has subject matter expertise. He or she is responsible for inputting into the day to day management of team work loads, prioritization, productivity, troubleshooting and issue resolution, expediting, as well as minor conflict resolution. In addition, the Senior Procurement Agent will collaborate with Procurement & Supply Management (P&SM) Leadership to look for efficiency gains and makes recommendations on process improvements. This role encompasses procurement activities for all of the business units across all spend channels including electronic (e.g., SoW, Purchase Orders, Catalogue).Main Responsibilities\xc2\xb7 Ensure services are obtained cost effectively to meet requirements and in accordance with corporate compliance requirements, established procedures and policies\xc2\xb7 Monitoring workload queues and action requests in a timely manner\xc2\xb7 Act as main support and provide onboarding training complex services suppliers to ensure supplier compliancy to invoicing best practices\xc2\xb7 Source, negotiate, and purchase non-category, tactical services required by the business units for anything with an annual spend of $1M or less\xc2\xb7 Assess order progress against plan, identify alternatives to improve order progress, and expedite orders as necessary\xc2\xb7 Complete purchasing activities by drafting and revising Purchase Orders (PO) as per Business Unit\'s requirements, seek appropriate authorization, inform the supplier.\xc2\xb7 Maintain data integrity on all inputs by comparing items requested to master data, ensuring a suitable item is not already available through existing commercial arrangement (e.g. eCommerce) and by clarifying unclear items\xc2\xb7 Collaborate with Category Managers, Category Analysts and Technology team to support the development and execution of savings opportunities, efficiencies, process improvements and supplier performance management activities\xc2\xb7 Develop and monitor KPI\'s as business needs ariseWorking Conditions\xc2\xb7 Expected to work 8-hour days, Monday through Friday. Start time no later than 8:30 am and end time not earlier than 4:00 pm.\xc2\xb7 Dress code is business casualRequirementsExperience\xc2\xb7 Relevant work experience\xc2\xb7 Minimum 2 years of relevant work experienceo Experience in a customer support roleo Experience in planning, sourcing, negotiating, contracting and supplier managemento Experience in drafting and negotiating contractso Experience in Procurement to Pay (P2P) processesEducation/Certification/Designation\xc2\xb7 Bachelor degree in Business Technology Management, Supply Chain/Operations, Commerce or Management ScienceGeneral Skills and Attributes\xc2\xb7 Use business acumen to drive results: stay abreast and know how CN operates\xc2\xb7 Time management and project management\xc2\xb7 Communicate with impact both orally and in written\xc2\xb7 Collaborate as ONE team: share timely information with and across functions to get things done effectively\xc2\xb7 Empower and develop others\xc2\xb7 Strong sense of urgency\xc2\xb7 Strong relationship management skills and the capability to explain technical concepts and invoicing requirements to internal functions and suppliers\xc2\xb7 Strong organizational and presentation skills\xc2\xb7 Ability to prioritize, multi-task while under pressure while adhering to business-critical deadlines\xc2\xb7 Apply analytical thinking and solve problemsTechnical Skills/Knowledge\xc2\xb7 Good operational procurement skills and procurement process and systems expertise\xc2\xb7 Advanced computer skills: Microsoft Office Suite and Excel. Beginner to intermediate in any coding language\xc2\xb7 Understand and use RFQ and RFI processes methods of ordering and payment and market dynamics\xc2\xb7 Understand Business Unit requirements in the requisition, and evaluate its completeness for PO/RO creation\xc2\xb7 General understanding of commercial and contract terms and conditions\xc2\xb7 Any experience with RPA or ERP implementations*\xc2\xb7 Knowledge with relevant SAP/Ariba/eProcurement/Fieldglass modules**Any knowledge for these above would be considered as an assetAbout CNCN is a world-class transportation leader and trade-enabler. Essential to the economy, to the customers, and to the communities it serves, CN safely transports more than 300 million tons of natural resources, manufactured products, and finished goods throughout North America every year. As the only railroad connecting Canada\'s Eastern and Western coasts with the Southern tip of the U.S. through a 19,500 mile rail network, CN and its affiliates have been contributing to community prosperity and sustainable trade since 1919. CN is committed to programs supporting social responsibility and environmental stewardship. At CN, we work as ONE TEAM, focused on safety, sustainability and our customers, providing operational and supply chain excellence to deliver results.At CN, we are dedicated to building North America\'s most and railroad, which includes reflecting the communities in which we operate. Research shows that candidates from underrepresented groups often don\'t apply unless they feel they fit the job posting at 100%. Even if you don\'t see yourself in every job requirement listed in a posting, we still encourage you to apply. If you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations), please reach out to our team atAs an equal employment opportunity employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, and other protected status as required by applicable law. We thank all applicants for their interest, however, only candidates under consideration will be contacted. Please monitor your email on a regular basis, as communication is primarily made through email.

Canadian National Railway