Job Description

Senior Practice Manager

Reporting To: Director, Operations
Home Clinic Location: Edmonton Based
Team Members: All DVM & non-DVM team members at the home clinic, and all Practice Managers and DVMs at clinics within the assigned region to be determined.

Salary Range: $75,000 - $80,000

Are you a natural leader driven by the desire to build exceptional teams, foster growth, and make a profound difference in the lives of pets and their families? If so, VetCare Canada invites you to join our team. In this role, you will be instrumental in shaping the culture and performance of multiple clinics across the Alberta area, consistently championing kindness, collaboration, and excellence.

An Elevated Role for Growth-Oriented Leaders

This Senior Practice Manager role is more than just overseeing operations--it's about stepping into a leadership journey where you will

influence culture, mentor future leaders, and shape the growth of multiple clinics

. You'll have the opportunity to demonstrate your ability to lead at scale, preparing you for continued advancement within VetCare.


We see this role as a stepping stone for ambitious professionals who are ready to expand their impact beyond a single clinic. By guiding both Practice Managers and their teams, you'll be directly contributing to the professional growth of others while continuing to build your own leadership trajectory.

Who Thrives in This Role?

This position is ideal for a leader who:

Finds fulfillment in coaching and lifting others up. Balances people leadership with strong business acumen. Enjoys the challenge of managing complexity and change. Is excited by the opportunity to take on a

multi-site leadership role

with clear pathways for advancement.

At VetCare, we don't just fill roles--we invest in careers. If you're looking for a chance to grow, make a meaningful difference, and leave a lasting legacy of excellence in veterinary care, this is your next step.

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Key Responsibilities

Team Leadership & Development

Inspire, mentor, and coach Practice Managers and their teams, fostering a supportive, values-driven environment where people thrive and patients receive the highest level of care.

Operational Excellence

Oversee the daily operations of multiple clinics, ensuring efficiency, consistency, and exceptional standards of service delivery.

Collaborative Management

Work hand-in-hand with Practice Managers on scheduling, staffing, financial performance, and inventory management, always seeking innovative ways to improve.

Culture Building

Champion a positive, inclusive culture where every team member feels valued, respected, and motivated to do their best work.

Growth & Performance

Drive sustainable clinic growth, ensuring performance metrics are met while always maintaining VetCare's commitment to excellence.

Client Relations

Strengthen client relationships, addressing concerns with empathy and professionalism to ensure a trusted, lasting bond with our communities.

Compliance

Ensure full adherence to VetCare policies, protocols, and all regulatory requirements, safeguarding the integrity and quality of care.

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What We're Looking For

Experience:

3-5 years in veterinary practice management, ideally with multi-site or progressive leadership responsibilities.

HR & Team Building:

A natural coach with strong people leadership skills, able to provide constructive feedback, resolve challenges, and nurture professional growth.

Operational Knowledge:

Solid understanding of clinic operations, financial management, and inventory control.

Communication:

Exceptional communication skills with the ability to collaborate, listen actively, and lead with calm, solutions-focused energy.

Adaptability:

Highly organized, resourceful, and able to thrive in a fast-changing environment.

Values Alignment:

A genuine advocate for animals, people, and VetCare's values of collaboration, empathy, and excellence.
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Why Join VetCare?

At VetCare, your career growth matters as much as the impact you make. In this elevated role, you will not only shape the success of multiple clinics but also develop your own leadership path.


We offer:

Competitive Compensation:

Salary plus performance-based bonus reflecting your contributions.

Comprehensive Benefits:

Medical, dental, life insurance, and funded continuing education.

Well-Being Support:

Access to our Employee Assistance Program (EAP).

Generous Pet Benefits:

Staff discounts and paid pet bereavement leave.

Professional Development:

Annual Practice Management Retreat and structured career development programs.

Modern Resources:

Innovative clinics, advanced technology, and a national support network to keep you at the forefront of veterinary medicine.
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Our Core Values

Come Together as One:

We are a unified VetCare team, supporting each other.

Always Focus on the Patient:

The client and patient experience is our top priority.

Raise the Bar:

We continuously pursue excellence and growth.

Engage with Empathy:

We listen with care and value every perspective.
We appreciate the interest of all applicants; however, only those selected for an interview will be contacted.

VetCare is a proudly Canadian organization, committed to promoting a balanced lifestyle and upholding the unique personality of each practice while advocating for the best care for our staff, patients, and their families.






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